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“Don’t take Oman Air - Bad support”
Review of Oman Air


Reviewed 7 March 2024

They have one of the worst customer support. Noone will pick up the call and they will cancel the flight based on their wish.

Date of travel: February 2024
1  Thank Nomad24584690105
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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25 - 29 of 5,079 reviews

Reviewed 7 March 2024

Got charged an extra €250 to bring our skis home at check in. In business class!!! Also gluten free horrible horrible horrible. No understanding at all. Nice staff, but AVOID

Date of travel: March 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Rachel M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 March 2024

I often fly Oman Air, they still have a real good hard product on their dreamliners. Staff is always very friendly but what I saw this last flights is that the inflight meals are smaller. Instead of 2 meals before on a 7 and half hours flight, now there is only 1 meal. It's dining on demand. I'm not really a fan of this system. If you try to get some sleep it's harder now, because the whole time there is service and someone eating, hearing the cutlery....
The quality of food is still good, just the quantity....

Date of travel: February 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Sammypla
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2024

Food was very good. Wines could be better. Seats good for sitting but not as good for sleeping. TV too far away from the passenger. Privacy not as good as on Qatar. Service okay.

Date of travel: February 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank tmiskiew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2024

Booked my very first Business class ticket for a trip of a lifetime. Received a notification over 2 weeks ago regarding the cancellation of on leg of my return flight, with the assurance that someone would ring me. To date no one has, and I have left messages, to no avail. Very disappointed in the total lack of customer service. My trip is getting close and I don't even know if I can now go.

Date of travel: February 2024
2  Thank Destination623723
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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