Mazhar (check in agent) was beyond considerate during check-in. He made for a smooth and seamless checkin, and gave assistance when I was struggling with my luggage.
Perfect and kind service - not every day you get someone like this at the airport. He gave a perfect impression on behalf of Oman Air's overall service.
His supervisor made for an awkward and stressful situation for the checkin staff as I was leaving the desk (hence 4/5*)..