Arrived 3 hours earlier ( 6 am) to the airport to find out the flight was delay ( from screen infos) . As i had to be in Berlin that same day, i asked for more infos.
The only thing all agents presents could say is " wait". No english speaker from that company.
we waited 5 hours without any explanation besides. "seat here and wait" they even fake searching for infos but as they didn't understand a word neither .
Result. lost my connection in Berlin. rebooked an extra flight plus night hotel in Berlin.
Wrote to the company. Result. SILENCE!