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“Great with a big but”
Review of Korean Air


Reviewed 19 September 2018

This flight was cheaper than the National Japanese carriers or even the American ones but it was an extremely long day. My flight over was fine arriving just after I left (even though it was via Korea) due to the crazy time difference. Food and seat comfort were fine but the movies lacked a little spark. Enough to keep me interested but only just. A lot of third rate movies as fillers.
Returning to Japan we had to check out from our AirBnB around ten and my friends were leaving so I thought I would just go out to the airport and cruises. Big mistake.Korean Air's flight didn't leave until 11.30pm and there was nowhere to check in until three hours before the flight. There was also only a small Starbucks and that was it for food and entertainment. After 8 hours my desk opened and I went through. On top of the long wait an 11 hour flight to Korea / a five hour lay over in Seoul and 2½ hours back to Tokyo. So all in all I was awake for 40 hours. None of this is the airline's fault of course but I think the 11.30 flight is their only one so find another place to leave luggage and spend another day on the strip! Overall a good flight but certainly an endurance test.

Date of travel: September 2018
    • Seat comfort
    • Customer service
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    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
3  Thank Andy K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (5,369)
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1,311 - 1,315 of 5,369 reviews

Reviewed 19 September 2018

Much better than expected. Very happy with airline, flights were on time, service was good. meals were very good and baggage allowance included.

Date of travel: September 2018
1  Thank timeout32
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 September 2018

Last minute flight for work. Very attentive and kind Flight staff. Good food. Only complaint would be limited videos. One of the nicest and polite services which is nice because my flights were long international; 13 - 15 hours. When I needed to get my ticket even the ticket desk was polite

Date of travel: September 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank wendysZ6122XL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 September 2018

I am a Gold member for VN airline, but got stuck in middle seat between two non-member flyers :(. Also Golden Lotus mileage from VN air does not have the same support as Skyteam overall, its less.

Date of travel: September 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank 401phin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 September 2018 via mobile

Not a real long flight, 7 hours, but the time went by quickly. Inflight entertainment was top notch, seats were comfotable and everything was ontime. Great flight!

Date of travel: September 2018
Thank LarryEmm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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