Have to book a last-minute flight for Paris, scheduled with KLM and have no regret. Everything went smoothly. Services inboard is excellent, food choices are great, with kids menus options. Prices included all luggage, food, seats reservation, movies, blanket, pillow and more. I will travel again with KLM.
“Excellent service with KLM”
Review of KLM Royal Dutch Airlines
1636
Date of travel: February 2020
2 Thank CathieA9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KLM_Royal_Dutch1, Social Media Representative at KLM Royal Dutch Airlines, responded to this reviewResponded 13 March 2020
Thank you for sharing your personal experience with us, Cathie. We're glad that our brand of service has left a good impression on you and we shall strive to live up to that expectation in all your future travels with us. We look forward to having you fly with us again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (34,411)
3,012 - 3,016 of 34,411 reviews
102130
Very good flight and comfortable lay flat seat and cabin service let down by the fact the. Few were unable to serve any of the items on the menu and had to change to an undercooked chicken dishes. We chose this flight as it connected atamsterdam with a klm city hopper f.ight to our local U.K. airport. Choice of inflight entertainment was great.
Date of travel: January 2020
2 Thank SK1R1D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KLM_Royal_Dutch1, Social Media Representative at KLM Royal Dutch Airlines, responded to this reviewResponded 13 March 2020
Thank you for sharing your personal experience flying with us. We appreciate your feedback, especially regarding the menu and food provided on board. We will use this to further improve our services. We thank you for your time and hope that we will be able to serve you better in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1331
The flight was just as perfect as usual. Very friendly cabin crew. Service very well provided. Don't expect glamour or "chick". It is a dutch company, you'll g great service!
Date of travel: March 2020
2 Thank Jan P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KLM_Royal_Dutch1, Social Media Representative at KLM Royal Dutch Airlines, responded to this reviewResponded 13 March 2020
Thank you for sharing your personal experience with us, Jan. We're glad that our brand of service has left a good impression on you and we shall strive to live up to that expectation in all your future travels with us. We look forward to having you fly with us again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
200168
We were in economy comfort so did have additional leg room; otherwise no benefits for the upgraded price. OK, we can deal with that. However the food was just awful and, unlike our Delta connecting flight, the English language movies didn't have closed captions which made them unwatchable for those with any hearing problems or bad headphones. Watched a lot of mediocre Dutch movies which did have subtitles.
Date of travel: February 2020
1 Thank fenmen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KLM_Royal_Dutch1, Social Media Representative at KLM Royal Dutch Airlines, responded to this reviewResponded 13 March 2020
We appreciate your feedback, especially regarding the entertainment system and the food served on board, Fenmen. We will use this to further improve our services. We thank you for your time, and hope to see you aboard our flights again soon so we may be able to serve you better.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1742
Precision, smooth flight, great customer service. This is can expect every time with KLM. Flew in a jumbo jet....its been years since I last flew in one of those.
Date of travel: February 2020
2 Thank IvanaCopelli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KLM_Royal_Dutch1, Social Media Representative at KLM Royal Dutch Airlines, responded to this reviewResponded 13 March 2020
We're glad you had a good experience overall flying with us, Ivana. Thank you for choosing us and we look forward to seeing you in one of our future flights!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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