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“Excellent Airline”
Review of Jet2.com


Reviewed 3 weeks ago

Have never flown with Jet2.com before and were very impressed. Friendly staff at booking in, which was very speedy, we were through to security in no time at all. Flights both ways were good.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Joan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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601 - 605 of 17,966 reviews

Reviewed 3 weeks ago

Helpful staff. Easy check-in and 22kg baggage allowance. This is a budget airline with extremely cheap seats but the service provided is superior to Ryanair IMHO.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Nicola O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Had the misfortune of travelling with Jet2 out of Manchester. The whole process is a shambles. Staff standing in groups chatting amongst themselves whilst customers are trying to find where to go. At bag drop staff again were a waste of time offering little if any guidance as to what needs to be done re bag labelling. The security screening area appears to be a disused basement area with exposed service pipes overhead and no decor, like something from an apocalypse movie. Very long tailbacks in a very uncomfortable environment. Senior staff at Jet 2 should visit as ‘mystery customers’ and experience the truly awful manner in which their customers are treated. Never again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
1  Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Flew to Malaga with Jet2. Excellent flight. Left on time and arrived on time. Very friendly cabin crew. This is the 2nd time I’ve flown with Jet2 and would highly recommend them.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank CaroleL1141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The flight was delayed and we were given no information to why this was.We saw no one to ask about the delay.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank drfrankhovis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC