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“Eh!”
Review of Iberia


Reviewed 4 weeks ago

This was our first flight with Iberia. We were not impressed. The flight crew were pleasant. However, it was a 'bare-bones' flight. No complimentary beverages or snacks. If you wanted anything, you had to pay for it.Then there was the duty free sales pitch ... sell, sell, sell. Unfortunately, we were also seated amongst 4 children. We could excuse the crying of the children under one year, however, the two children in from of us were horrific. Fighting, screaming, obnoxious and undisciplined. Their mother was indifferent. Possibly the worst flight ever. The good thing: Flight-wise - Iberia got the job done. We arrived safe and sound.

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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Claudia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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173 - 177 of 13,253 reviews

Reviewed 4 weeks ago

We were suppose to flight BA from Rome to Dallas to LAX but BA had to cancel our original flight and ended up booking us on Iberia Airlines from Rome to Madrid then onto LAX. Both flights were excellent! We had never flown this airline and were happily surprised given the hectic flying schedule being changed three times with BA before we ever left Rome! Of course I love stopping over in Madrid (one of my favorite cities) but the airline was so great from beginning to end. They gave us wonderful seats on both flight and the meals were excellent. We will definite try to utilize this airliner in the future. And, not having to stop and go through Heathrow was even better. I love London but Heathrow is kind of a nightmare when transferring to another flight.

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    • Customer service (e.g. attitude, care, helpfulness)
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    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ClubDeco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This flight was non-stop from Madrid to Los Angeles. There was nothing else good about the flight. The seats were narrow, the flight was packed full. The food was nothing special.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We had an evening flight booked to Rome from Paris along with a hotel for that night near the airport in Rome: Our cruise was leaving from Citivechia the next morning. Iberia cancelled the flight with almost no warning. We had to scramble to find another available flight on Air France which still didn't leave until the next morning. Air France called Iberia, but they refused to cover our tickets which cost about $350 Euros! (Versus the $80 Euros we paid for the Iberia flt). We lost the money for the Rome hotel which was too late to cancel. We had to sleep (or try) in the Paris airport (with floor buffers and construction going on all night!). We ended up out around $900 Euros over this cancellation along with a lot of stress and discomfort. European Airline rules allow for compensation of $250 Euros per ticket in situations like this, but Iberia has not even responded to the claim that we filed online. We won't trust/use this airline again. I'm writing to warn off others before you fall victim to this kind of thing.

Thank Nate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We flew from Tel Aviv to Madrid and back at the beginning of September 2018. Easy check in and quick boarding both ends. The on board service was very friendly and efficient. In-flight entertainment was great, lots of films, both new and old, TV shows, music and games to choose from on good quality individual screens. We would definitely fly with Iberia again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC