My travel experience with Etihad is excellent. Not a single irritating experience usually found with even reputed airlines. Clean inside (even toilets) , clean seat, very supportive flying and ground staff & full function working entertainment system, which made my journey pleasant.
I hv not hesitation to recommend friends.
“Pleasant & Clean travel for Choosy person.”
Review of Etihad Airways
1
Date of travel: November 2024
Thank Departure42368322450
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 4 weeks ago
Hi there, I'm glad to hear your fantastic experience with us! It's wonderful to know that you found our airline to be top-notch in cleanliness, with friendly and helpful staff, and fully functional entertainments system. Your positive feedback truly warms our hearts, and we appreciate your kind words. Thank you for your recommendation. We look forward to welcoming you and your friends on board again soon! *Mia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (20,186)
524 - 528 of 20,186 reviews
119261
I traveled on several Ethiad flights in business class this year. I don't know if Trip Advisor allows us to review more than one flight. I'll try to find out.
In general, all flights are poor for me, mainly due to the terrible service.
the planes are good, the seats are ok but dirty, the duvet is great, the food is normal, sometimes bad, depending on the country. The cleanliness of the bathrooms is terrible, and they are getting smaller and smaller.
On this flight I had another bad service, I hadn't eaten all day because I don't sleep and I prefer to eat on the plane, and in fact the food in business class lounge in AbuDhabi is bad, so I prefer to eat on the plane, which is less bad.
So, believe it or not, I ordered my dinner, and the flight attendant said it was a lot of food!? What???? I was amazed, as you can see on the menu and photo there were only sandwiches and salads, so I ordered a sandwich and cheese for dessert. In fact, I think she didn't want to work, so I called the cabin manager to be attended to by her, who made an effort to be friendly, but no…. In other words, it was a super uncomfortable long flight where we paid to be treated like this.
When I have time I will write a complaint to the CEO, who we happen to know. Because after so many flights, the service is really horrible and ruins everything.
And in some countries in Europe, the ones I went to, Ethiad in Business class doesn't pay Fast Track, unbelievable. People at the airport say Ethiad doesn't want to pay…
Date of travel: August 2024
1 Thank lluviaxlluvia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 4 weeks ago
Hi there, I understand your concern and appreciate sharing your detailed feedback with us. I'm sorry to learn about your disappointed experience during the flight. We sincerely sorry for the cleanliness issues you encountered, especially with seats and food service. Your comfort and satisfaction are our top priorities, and we are committed to addressing these issues promptly. Please submit your feedback via this link https://www.etihad.com/en-ae/help/feedback and our Guest Relations Team will be in touch with you. *Mia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
3
One of the best companies in the world
The service
Food
Prices
Crew
Aircraft
Abu Dhabi
Terminal
Website
App
The staff in Abu Dhabi airport
Date of travel: November 2024
Thank shugy2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 4 weeks ago
Hi there, your review is like music to our ears! We're beyond thrilled to be recognized as one of the best companies globally. We're dedicated to providing unique opportunities that leaves lasting impact. Your feedback fuels our passion to continue delivering exceptional experiences. *Mia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1
A wonderful experience and it will not be the last. My children and I felt safe and secure and enjoyed our trip very much.this is my best Trip for my life
Date of travel: November 2024
Thank Nourhan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 4 weeks ago
Hi there. Thank you for sharing your amazing experience with us! We're overjoyed to hear that you and your children felt safe, secure and had the time of your lives with us. Your feedback is like music to our ears, and we can't wait to create more magical moments with you all. Your happiness is our greatest reward. *Mia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1
Professional, clean, and the food was delicious! The seats are more comfortable and the extended headrest is such a great addition for sleeping, the generous legroom is also a major plus.
Date of travel: November 2024
Thank Inge v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 4 weeks ago
Hi there, thank you for your kind review. We truly value your positive review and are delighted that you found our establishment to be professional, clean and comfortable surroundings. Your detailed input is greatly appreciated, and we are thrilled to hear about your positive experience. We eagerly anticipate your return for another enjoyable visit. *Mia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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