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“Etihad is cheaper - REALLY? No it isn't!”
Review of Etihad Airways


Reviewed 10 June 2024

Cheap - No it isn't. The Etihad website "advertised rates" ARE cheap but then they add in plus airport tax , plus fuel excise tax, plus credit card charge, plus service charge, plus, plus, plus. So, by the time you get to check-out to pay for tickets the airfares that were 1,850 (return) become 2,350 (a 25% INCREASE) which means it is now the same price as all the other airlines like - Thai, ETA etc which actually fly direct and no stop over like Etihad - and they do not add on all the crazy plus, plus, plus (well ... maybe they add credit card charge) . Please people, be smarter when booking and talking about online prices - and be honest to yourself when you see you are being 'played' with on-line nonsense games that the corporates play with you. See the bill that comes out of your credit card account - that's the real price of the ticket - not what's advertised!

Date of travel: June 2024
Thank Josip V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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272 - 276 of 19,396 reviews

Reviewed 9 June 2024

As googling this airlines and disability with my search after an issue with myself and . my own disability Sadly this airline ares more about policies and not about disability and equality.
why would they they are not part of the networks supporting people.
I know they have disacrimated against me and I have no way to proof it.
since I googled their is enough evidence to support my claim

Date of travel: June 2024
Thank Joey L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 June 2024

I believe I might be the only one who purchased this service. Apart from the person at the counter, no one seemed aware of it. When they called business class passengers to board, I assumed I would be next, but they didn’t call me. I approached an agent, who glanced only at my seat number and sent me back to the regular queue. Despite explaining that I had priority check-in, the ladies in the queue insisted I wait. They appeared annoyed. Avoid buying this service, as even the airline staff seemed unfamiliar with it

Date of travel: May 2024
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1  Thank rsolo1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 7 June 2024

Hi there, thank you for reaching out and sharing your experience. We'd like to clarify that the priority check-in service is for using our dedicated check-in counters, which is not eligible for priority boarding. Please find more details about priority check-in and priority boarding on our website. Thank yo. *Zoe

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Reviewed 5 June 2024

Eithad is my absolute favourite airline! The seats in economy are really spacious and equivalent to premium economy of most other carriers. The service and food quality are excellent. The hard product is truly brilliant and soft product is amazing as well.

Date of travel: July 2023
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Thank Surbhit A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 6 June 2024

Thank you for your positive comments. I am so glad to hear that you enjoyed your flight with us :) *Zoe

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Reviewed 5 June 2024

It was really bad experience, crew were constantly shuffling luggages and we had to keep luggage at our foot rest. There was no space to even move around, no infotainment system.

Date of travel: May 2024
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1  Thank Safari18672467427
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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