Extremely poor call service. Asked them to change my flight to go to Sydney instead of Singapore as I couldn't enter Singapore with my passport expiring too soon (completely my fault). I explained the situation to support and they changed my flight and charged me £600 (which seemed reasonable) only until payment went through and I received my ticket did I realise that they just changed the date to still fly into Singapore. Once I had to repeat myself that I could not enter Singapore, support told me I couldn't get a flight into Sydney and a refund would take 10 business days to recieve. So not only did I not get what I needed but wasted money on international calls along with having a substantial amount of money withheld. Why didn't support confirm with me the flight details before asking me to pay!? Ryanair has better support and thats saying something.

Very Comfortable seats especially in economy and very good food and customer service is perfect
We will Definitely come again

If you plan yo have a long flight like mine from LAX to DXB morr than 16 hours
Don't go for Emirates as they will charge you premium and won't deliver what they promise for a business class and you can imagine a disconnect from Internet throughout the flight of 16 hours

You will be disconnected from your business and family

And when you speak with Emirates customer care they will refer you to there partner and ask you to file your complaint there

Really ridiculous I bought the ticket from Emirates.com full fare with 20% premium price compared to other airlines who are much better when it comes to handling similar customer issues and from what I heared the others excel in thier Internet service and also after sales treatment

Would always suggest Qatar or Etihad Airways for long business flights

All the best

Few years back we did fly out with Monach airlines, who dis a fly for Tui . Did happen that company get bust, and we did get a little bit scared . TUI did use Emirate to repatriate passengers. Whose the most pleasant fly, we been get a meal on board and soft drinks for free , with never hap end with other airlines, Staff very nice whose a pleasure.

Terrible experience, booked tickets quite early, and checked in online 48 hr before. We are family of six with kids but was treated like the worst.We were shocked to see that seats were just in front pf lavatories (3 lavatories) where almost every minute people were passing and the noise of flush draining every 2-3 minutes in toilet almost made it so hard to experience a minute of peace. It was a long flight unfortunately and we could not rest neither kids.our seats were splitted which took is an hour to request passengers exchange so kids can sit with us.We were served the food in first two hour and then nothing for ten hours and served lunch on last hour of flight that also when we pressed bell for hours to call host. My diabetic husband develop severe headache due to hunger and restlessness.
We were traumatised by this flight experience and never could imagine this treatment after spending thousands of dollars.
Overall this flight has ruined our trip and not only we would like a compensation of this flight as it was not worth but want Emirates to investigate how these seats were allocated to passengers!! Like seriously it is something need to be fixed!
We did not pay any less than any other passenger and we deserve to be dealt better.