Very Comfortable seats especially in economy and very good food and customer service is perfect
We will Definitely come again
Very Comfortable seats especially in economy and very good food and customer service is perfect
We will Definitely come again
247 - 251 of 65,971 reviews
If you plan yo have a long flight like mine from LAX to DXB morr than 16 hours
Don't go for Emirates as they will charge you premium and won't deliver what they promise for a business class and you can imagine a disconnect from Internet throughout the flight of 16 hours
You will be disconnected from your business and family
And when you speak with Emirates customer care they will refer you to there partner and ask you to file your complaint there
Really ridiculous I bought the ticket from Emirates.com full fare with 20% premium price compared to other airlines who are much better when it comes to handling similar customer issues and from what I heared the others excel in thier Internet service and also after sales treatment
Would always suggest Qatar or Etihad Airways for long business flights
All the best
Few years back we did fly out with Monach airlines, who dis a fly for Tui . Did happen that company get bust, and we did get a little bit scared . TUI did use Emirate to repatriate passengers. Whose the most pleasant fly, we been get a meal on board and soft drinks for free , with never hap end with other airlines, Staff very nice whose a pleasure.
Terrible experience, booked tickets quite early, and checked in online 48 hr before. We are family of six with kids but was treated like the worst.We were shocked to see that seats were just in front pf lavatories (3 lavatories) where almost every minute people were passing and the noise of flush draining every 2-3 minutes in toilet almost made it so hard to experience a minute of peace. It was a long flight unfortunately and we could not rest neither kids.our seats were splitted which took is an hour to request passengers exchange so kids can sit with us.We were served the food in first two hour and then nothing for ten hours and served lunch on last hour of flight that also when we pressed bell for hours to call host. My diabetic husband develop severe headache due to hunger and restlessness.
We were traumatised by this flight experience and never could imagine this treatment after spending thousands of dollars.
Overall this flight has ruined our trip and not only we would like a compensation of this flight as it was not worth but want Emirates to investigate how these seats were allocated to passengers!! Like seriously it is something need to be fixed!
We did not pay any less than any other passenger and we deserve to be dealt better.
For first leg of journey we updated to premium economy. Definitely more comfortable that basic economy. However we were next to galley and was noisy with continual coming and goings both of crew and passengers. Made getting sleep tricky.
Meals were good but strange choices.
Transfer in Dubai went smoothly. Basic economy for second leg but seated in twin seats on upper deck rather than the 3 seat configuration. This made for a more comfortable journey. Food good.
Cabin crew throughout were helpful and friendly.