I recently had a disappointing experience with EgyptAir. The level of disorganization was highly frustrating, with significant delays in flight schedules. Additionally, the ventilation system inside the aircraft was inadequate, making the journey uncomfortable. Based on this experience, I would not recommend booking flights with EgyptAir.

I flew from Heathrow to Cairo, to connect to Johannesburg and this happens to be one of the worst airline experiences I have ever had. The plane was falling apart, TV screens do not work, or it decides what it wants you to view when you touch the onscreen, as remotes are either damaged or missing or not working correctly.
On take off the overhead storage popped open, flight attendant closed it and few minutes later it popped open again, but this time the customer sitting directly under this closed it as the flight attendant did not get up again to close it.
The seats and tables were Extremely dirty, there were stains on the seats and the headrest, pockets had not been cleaned/emptied out from previous flight, nor between seats and the window, there was rubbish from the previous flight still there. The plane was completely run down.
The lunch was edible, but breakfast was inedible as it had a very off smelling aroma, the bread roll was the only item I could eat from the serving that was offered.
Compared to other long-haul flights the flight attendants had no care for its non-Arab speaking passengers, made no effort to make you feel welcome.

Your beverage options are EXTREMELY limited, a juice and a bottle of water the juice was warm to the touch which I left as I do not drink fruit juice, no soft drinks were offered.
Such unorganised boarding process, we took off later than scheduled and had to scramble to catch my connecting flight with minutes to spare.

Bathroom had also not been cleaned out correctly, rubbish from previous flight left in bin, bathroom was not stocked properly, 1 toilet roll in holder and no extras to be seen and half-used hand soap.
Plane had no blankets for the passengers in Economy seats only for those in Business class. And this was an evening flight, even though the captain did adjust the setting so that plane was not that cool I was extremely cold the whole night even though I had on a sweater. Business class was not that full, yet they refused to give the Elderly people on flight some blankets which I find very unfair.
The Airline only shows a video of the safety precautions on screens infront of your seat, but those whose screens were not working did not get to see the precautions!!!

Please save yourself the Headache, and Anxiety!!
HORRENDOUS SERVICE!!!!
Disgusting service, genuinely dreading the fact that my return flight is booked with this airline

I would NEVER fly with them again.

PS!!! my bag has also been broken Brand new bag and they managed to break of the handles.

Very bad service,air hostess are very rude, they don’t have manners , how to behave with the passengers,no television on 7 hours international flight

AVOID AT ALL COSTS. We flew from JFK to cairo and I would NEVER fly with them again. one of the worst airline experiences I have ever had. The plane was falling apart, TVs not working and remotes missing. Seats and tables were FLITHY, stains on the headrest, pockets had not been cleaned. there was rubbish from the previous flight still there. The plane was completely run down. lunch was edible but breakfast was disgusting. somehow the bread roll was stale and the food was bland. I felt like i was going to break a tooth trying to eat the bread. Compared to other long haul flights the flight attendants had no care for us, we were not well fed, they skipped us while handing out beverages, made no effort to make us feel welcome. i felt like i was begging anytime i asked for anything. since i didnt have a remote i could not use the light or call flight attendants to my seat.

your beverage options are limited, I didn’t even receive a soft drink. just warm disgusting apple juice that I didn’t even ask for, but handed me the wrong juice and wouldn’t take it back.

made no effort to enforce safety precautions.

about 30 minutes into the flight i was told to be quieter by a flight attendant making the excuse that “people are sleeping”, no one was sleeping and were also loudly talking. We knew this wasn’t true as whilst people were actually trying to sleep the flight attendants were loudly cackling behind us. this felt very discriminatory.

Such unorganised boarding process, we boarded an HOUR late. we were meant to be in the first group of people in economy to broad and somehow all the overhead compartments in our area had been filled and there were people sitting in our seats!

Disgusting service, genuinely dreading the fact that my next flight is booked with these people.

bathroom obviously not clean. RUBBISH from previous flight still in bins. and bathroom was not stocked properly, just some half used hand soap.

our seats were located at the back, dont book these seats everytime the bathroom door opened a disgusting beacon of light blinded me, the flush was so loud too.

they didn’t take our food trays back, it took them 30 minutes to do so. i just went back and returned them myself. Not once did we receive an ounce of kindness from anyone on this flight. and never once have i felt discriminated the way i did on this flight.

PLEASE save yourself the headache. I have never been more angered by a flight experience in my life. HORRENDOUS SERVICE!

The very ugliest and bad flight company to deal with . They have damaged my baggage and lost my staff and I made complaint and no response at all