Here to express my profound dissatisfaction with my recent experience flying with EgyptAir and transiting through Cairo Airport from Saudi Arabia to Cyprus. The experience was not only frustrating but also deeply concerning for its lack of professionalism and security.
Firstly, the flight from Saudi Arabia was delayed, and no proper announcements or updates about the revised take-off time were made at the boarding gate. This lack of communication caused unnecessary stress and inconvenience for passengers who were left wondering about the status of their flight. Secondly, upon reaching Cyprus, I discovered that my checked luggage had been tampered with during the transit in Cairo. Several personal items were stolen, which is a blatant violation of passenger rights and security standards. It is unacceptable that such incidents occur under the supervision of EgyptAir and Cairo Airport authorities, who are responsible for ensuring the safety and integrity of passengers' belongings.
This experience has left me deeply disappointed and questioning the reliability and professionalism of both EgyptAir and Cairo Airport. It is the airline and airport's duty to ensure timely communication, secure handling of luggage, and respect for passengers' trust. Unfortunately, these basic expectations were not met.
I strongly urge EgyptAir and Cairo Airport to take immediate action to improve their services, enhance security measures, and establish accountability for such incidents. Until such improvements are made, I cannot recommend EgyptAir or Cairo Airport as a reliable choice for travel, especially for those transiting through Cairo. This experience has severely tarnished my trust in your airline and airport services. I hope that you will take these concerns seriously and work towards preventing such incidents in the future.

Took as only direct flight. Seat good, food edible. Rest of experience BAD. No concept of service even in business class. Had to ask for drink, menu and food! No one asks in flight if u want anything. On connecting flights in country bumped from BC-no refund! And they said I could not board-had to talk to 3 people, the first 2 could care less, last was helpful. Double security at every airport. Egyptian people are polite but airport personnel just don’t care. For a country which relies heavily on tourism their airline is worst I have flown…and I have flown Moldovan and Uzbekistan Air!

Egyptair canceled all their flights to Beirut due to the unsafe situation.
I apllied for a refund but unfortunately, no one replied and I don't think they will ever...
Don't waist your time and money and travel with this company.

We traveled from Manchester to Cairo in the first week of November. We were impressed by the high level of hospitality and professionalism of the crew throughout the whole journey. Special thanks to Mr Hany Salama. We would love to use the service again.

I wish I heeded online reviews. I basically got arm twisted into double booking my return with the same airline, else they weren't going to allow me to board. My return was with a different airline.

No indication anywhere during booking that this was going to be the case. I have an extensive travel history. Very unhelpful staff. Takeoff delayed, no info why or any apologies. I beg you, avoid at all costs if you have alternatives