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“Smooth n on time flight”
Review of Copa Airlines


Reviewed 14 November 2018

The flight crew were professional n very efficient, throrough with instructions in both languages. The inflight entertainment n food was good esp in comparison to what is being offered from other airlines...extra payment etc. Staff was cordial n accomodating without hesitation n they ensured that my needs n of others were met. Keep up the good work!

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Excursion23834590084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 November 2018

We flew from San Francisco to Liberia (6 hour 30 minute flight). This airline restored my faith in how air travel can be pleasant. The baggage person at check in was amazing and helpful. Copa provided complimentary:
- each seat had its own entertainment system (movies, games, music, etc.)
- a snack at the beginning of the flight
- drinks including alcohol
- breakfast and drinks
- first bag checked free
I was blown away with the service of this airline! I would definitely recommend flying Copa!

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Lizthetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2018

After a speedy boarding, the flight left before departure time. Professional and smiling staff provided us with someth8ng to eat and drink and we arruves before scheduled arrival.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Luc P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2018 via mobile

It was one hell of wait. The flight kept getting delayed more and more. The flight that was supposed to get me to Panama City at 5.30 pm didn’t even arrive until 7.00 pm.

It’s annoying that customer service did not answer the phone and no one could give any explanation as to why the flight was delayed.

Other than that extremely lengthy delay, the flight was great. Spacious seats, great service, friendly and helpful staff.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank 506maikolp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2018

Staff was polite and efficient. We actually got meals on both flights! Seats were just ok, but for the short trips it wasn't a major inconvenience.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Pioneer66089712011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC