I was going to cancun on honeymoon and we
we’re looked after the loveliest girls! one of the ladies surnames was “ Malik”she had dark hair! and then a lovely girl called Hannah! with blonde hair they were so kind to us and they are a credit to your company!!!

( we flew to Miami airport from London on the 7.6.23)

big thanks for all!!!

jess & luke

Worst customer service I have found with airlines:
- First cancel my return flight and after that changed it many times.
-When my return flight with American Airlines, that's what they gave us, was delayed and we lost our connection in Philadelphia, they lied about the delay, not to give us a hotel. American Airlines provided with a room, thanks American.
- I had to call many times to customer service because the answering machine informs that they are very busy and the call is disconnected , simple, they do not care!

Worst experience always delayed and for me it was delayed by 18 hours. There was flight but they prefer giving to others I didn't understand why they didn't gave me boarding pass

Our flight BA1466 London Heathrow to Inverness (business class) has been canceled without notice or given reason just before departure on 18.06.2023. We got no support, no hotel booking, no taxi, nothing. The service team at Heathrow didn’t even seem concerned about this horrible situation! We just stranded at airport with no support and no compensation or rebooked flight or train. And even worse, the claim server of BA is not available! Incre, worst company ever seen, and we are traveling quite a lot!

This BA flight from Rhodes to Gatwick was on an aircraft operated by Avion Express, a Lithuanian charter company. It was the most awful flight we have ever experienced. It was 2 hours late. There was so little legroom that my knees were hard up against the seat in front. They had even removed the netting pockets on the backs of the seats to cram in a few more rows. 4 hours of absolute hell. If this is the future of BA, then BA has no future.