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“Pathetic extra baggage procedure”
Review of Blue Air


Reviewed 12 July 2024

This is to inform you about the pathetic check in procedure from Dubai airport to Karachi .
Our flight was this evening and we were 4 passengers . We had an access of 3.5kg each. The check in staff told us to discard our excess luggage! We said we were willing to pay but they did not allow that and said that was not an option ! We had to track our travel agent frantically in Pakistan and requested him to pay immediately . We were in a race against time and this caused us a lot of panic and distress. This has scarred the image of airblue even though we were regular flyers .
They need to rethink their policy of no payment options at Dubai airport as it is very impractical.
We were mentally tortured over 3,5 kg !

Date of travel: June 2024
Thank Rayyan A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (3,761)
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2 - 6 of 3,761 reviews

Reviewed 9 July 2024

They stole €100 from me by canceling my flight and never providing a refund. They have done the same to dozens of my acquaintances. Thieves like them should go to jail. 😡

Date of travel: August 2023
Thank Κωνσταντίνος Π
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2024

We've had a very good experience wth Blue Bird despite all the bad reviews that we read about them. We were told several weeks in advance about the changes in flights times ( new time was even better for us) and everything was on time.

Date of travel: June 2024
    • Seat comfort
    • Customer service
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    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Anastasia A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2024

I purchased tickets 783 dhs and very next day want to change loggage and price was 583hds,but representing officer asked me more amount, why they can't adjust with tickets prices as the price was so low,
Disoppointed the dealer
Very bad experience
As others flight are do well and adjusting and satisfying the customer

Date of travel: May 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Zubair K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2024

Huge delay with check in. Almost missed the flight even though we were 4 hours ahead. They don't let you to make a online check in so you will have to to wait hours in line exec if you don't sending any baggage. The plain is dirty, not comfortable, and they selling bottle of waters only!!! not even possible to buy a cup of tea.

Date of travel: April 2024
Thank Roving27410353669
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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