They stole €100 from me by canceling my flight and never providing a refund. They have done the same to dozens of my acquaintances. Thieves like them should go to jail. 😡

We've had a very good experience wth Blue Bird despite all the bad reviews that we read about them. We were told several weeks in advance about the changes in flights times ( new time was even better for us) and everything was on time.

I purchased tickets 783 dhs and very next day want to change loggage and price was 583hds,but representing officer asked me more amount, why they can't adjust with tickets prices as the price was so low,
Disoppointed the dealer
Very bad experience
As others flight are do well and adjusting and satisfying the customer

Huge delay with check in. Almost missed the flight even though we were 4 hours ahead. They don't let you to make a online check in so you will have to to wait hours in line exec if you don't sending any baggage. The plain is dirty, not comfortable, and they selling bottle of waters only!!! not even possible to buy a cup of tea.

Worst experience to date in terms of customer care and their interest in helping with your query. It is now 7 months since they have lost my bag and no indication as to what happened to it, what are they going to do about it or if they will refund my bag and its contents. I have written them numerous emails providing them with all the infos required as per their website section ``Lost Bags``, called them numerous times to get an update and what I hear every time is that they will send another email to ``claims``department to see what they can do about it. I mentioned the fact that I may need to start legal proceedings which they easily replied that you can do that. No clear vision for this company and its policy to drive them forward but a clear policy to put people off from contacting them about their issues and putting them off to seek their rights to items they have lost, flights paid and not reimbursed.Shame on you as a company, your board of directors, shareholders and so called `` Customer Care ``team for passing people from one agent to another.