Flight was cancelled, which is ok if you got refund. Month and a half have passed and I still see no money coming. What is the most unpleasant - I can not find any phone number of support to discuss the issue. I filled in form on their internet site but have not got any reply. Very unpleasant behaviour for a business entity

they cancelled the flight 15 days before without offering alternative or compensation.
Now im stuck with one way flight, and i will need to book an expensive alternative due their lousy service.

Blue air started off OK like dishing out boiled sweets b4 landing to avoid ear pain but went down hill very fast on the third time of using them we booked and paid for the front extra legroom seats nearly ten months in advancand like others at online check in found we had been allocated other seat and not the ones we had paid over a hundred quid extra for got nowhere with the so call customer service but luckily paid with the barckaycard and got money back

This was my first time in Blue air, travelling with few freinds to Bucharest. Was intially skeptical about the airlines but was pleasantly surprised by the quality.

Flights were clean, decent legroom for low cost economy, nice check in process and each seat had charging facility. Communication was also very clear.

Cancelled flight with one week notice. No phone number or mail for contact. Only possible through website, but the customer support page has been "down" every time I checked last six months. Lost my money. This company is 110% scam. Stay away.