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“Cancelled my flight, promised refund 6 months ago, customer support on webpage does not exist (page can not be shown).”
Review of Blue Air


Reviewed 27 January 2023

Cancelled flight with one week notice. No phone number or mail for contact. Only possible through website, but the customer support page has been "down" every time I checked last six months. Lost my money. This company is 110% scam. Stay away.

Date of travel: September 2022
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    • Check-in and boarding
1  Thank LM123321
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (3,763)
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12 - 16 of 3,763 reviews

Reviewed 19 January 2023

They Cancelled the flight twice because of covid and now we can't get the money back from them for a refund because they are going under. When we could get hold of them they lied and lied . Don't lose your money with them like we did

Date of travel: January 2023
1  Thank 721malusd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2023

Ladies and gentelmen, it has been over 4 month since Blue decided to take money from thousands of people and dissapear from the face of the earth! well, no surprises there, but at least the money you stole from people should at least go back into their bank accounts giving the fact that is the main reason you are in this position. No ofence, but why it is OUR fault YOU STOLE money and now you are doing it again? Your lame facebook posts won't do anything, and no way to be in contact with your company. I WANT MY MONEY BACK. I hope to god you guys won't come back EVER. I'll make a formal complain to the Romanian Government, you guys keep insinuating that you have their support. You do not deserve support as you've shown NONE towards your customers. I am glad you guys were caught when you were, I feel bad for those who suffered and spent thousands with you over the course of years!
Pathetic!

Date of travel: October 2022
1  Thank FUBLUEAIR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 January 2023

I hope all of them finish in jail, but knowing Romania I really doubt it. Never again a company from a country where they do not respect the customers.

Date of travel: December 2022
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2  Thank carlosdH7971ZR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 December 2022

I scheduled a flight as one part of my honeymoon and they kept cancelling the fights, needless to say they did not returned the money. Their customer service does not even exist. Stay away from this airline if you don't want to lose money. FRAUD.

Date of travel: November 2022
    • Seat comfort
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    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank ArturoTraveler00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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