cancelled my flight , 'refunded' the money to their Blue wallet, which cannot be used in any way. Customer call center doesn't exist anymore, don't answer emails. so no way to get any money back ..

Booked flights for my family of 7, flights were cancelled and we rescheduled a couple of times then finally went for the refund option offered by email as dates wouldn't work and felt wiuld be cancelled anyway. Can't contact them, no communication from them. Shocking treatment. Avoid Blueair.

Due to operational reasons, we have no alternative and we are forced to cancel your flight 0B181, from BUCHAREST OTOPENI (OTP) to HELSINKI (HEL), on 5-Oct-2021, departure hour 10:45. We are doing our best to minimise the impact of these changes, so your options are outlined below.

and nothing........

They do not refund customers and not responding to email. I emailed them and they do not respond

Do not book with this company

The worst flight company of the world. I payed my flight that canceled afterwards, they never return me back my money they told me to like put them on the wallet on the website, but they never show up. The airplanes are horrible.. I'm 1.80 feet and I couldn't even sit because my legs were hitting the front chair. I am wondering why this company is still alive?!?!