5th sept 2022 Bucharest to Heathrow 16:40
Last minute they have changed the airoport destination to Southend so I have to pay an extra £40 for the train. And than go to pick up my car from west London. A hussle 😒
I have paid extra £28 for extra large leg space seat as I had knee surgery.Got in the plane the seat is been allocated to someoneelse., the new check in was issued, new seats but the Staff were saying take any seat available.Nightmare! This is a joke .. I believe they sale the same seat twice .🙄.. very unprofessional, dissapointed. I have tried to contact Customer service, the number provided is not working.

Looking forward for my refund

Never use blueair again for sure.

Worst experience ever. Never again.
I almost felt robbed. Please so not believe it is a low cost. The service and the quality is low cost. Thats it. Stay away From Blue Air.

2 flights one after another, one week apart, the first one with 2 h delay, the second one with 1h delay.

Worst company, never flying again with them. Noone came to board us. The flight was schedueled at 6:00 and at 6:20 someone FINALLY come to actually board us. After that we just lost bunch of time with the formalities.

I have been using Blue Air a lot since it is the only low cost airline flying from Heathrow to Bucharest. EVERY SINGLE flight I bought was either changed once or EVEN TWICE or it was cancelled. They say they give you the option to change or cancel your ticket, but if you cancel and ask for refund they never give you the money back and they never answer your emails. Reaching them via phone is both difficult and very expensive. The fact that every flight out of over 15 I have had with them was changed is also a big inconvenience because I organise the flights to match my work schedule too and they give very bad alternatives. If you have any other option for your flight, it is worth paying much more towards a different airline rather than flying with Blue Air.