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“A boutique airline ... not even a mini market airline”
Review of Bangkok Airways


Reviewed 3 May 2018 via mobile

They present themselves as boutique airlines so we choose it over thai airways , was a disappointed experience ... zero level, no entertainment on plane, food is very bad taste, the stuff was presentable but for the money value and the comfort please go to thai airways as domestic flight or shipper airlines like air asia and similar airlines.

    • Seat comfort
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Hasan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 May 2018 via mobile

Most of the time the same answer to a people can be presented in different manner... I do wish the ground crew who served us can be trained better.

This is the first time we fly Bangkok Airways. Except the ground crew everything to us is okay.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank BreadChan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

My trip was fault free in every way. The ground staff were all lovely. The plane was boarded on time and despite comments from others of having old planes, the plane I travelled on was very well kept.
The plane was perhaps a third full so there was plenty of room to stretch out and that always add to how comfortable a flight feels.
I had pre-ordered a vegetarian meal and it was delivered promptly and was delicious. The drinks service was excellent too.
All in all I really enjoyed my experience with Bangkok Airways and would highly recommend them.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
Thank Frances B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

Great ambience, great crew, nice meals with choice. Full service airline at great prices. First time with Bangkok Airways and connect with another to Phuket. Same result.

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    • Cleanliness
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    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

The whole experience was terrible, the aircraft was very old and well used, to food was shocking and the baggage was misplaced I’d fly Malaysia air or Thai airways over Bangkok air

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank bbghyrt5675gff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC