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“Excellent flights”
Review of Avianca


Reviewed 9 March 2020

We ( my wife, granddaughter and I) flew round trip from Guayaquil, Ecuador to Baltra, Galapagos Islands, Ecuador, in Avianca. Both flights were perfect. We do not have any kind of "status" in Avianca, nonetheless, seats were more comfortable than the seats we get in American Airlines, where we have "Platinum Pro" status. The Avianca planes were clean, flight attendants pleasant, pilots handled take-off and landing in a flawless way.

Date of travel: February 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank carlosvelascoteran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (20,896)
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1,392 - 1,396 of 20,896 reviews

Reviewed 7 March 2020

No real complaints about the less than one-hour flight I took between Bogota and Medellin, although as it turned out Viva Colombia was better overall for a lower price. Not that Avianca's domestic flights within Colombia are very expensive, but still.

Date of travel: February 2020
    • Seat comfort
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    • Food and Beverage
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    • Check-in and boarding
3  Thank phutty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 March 2020

Excellent service throughout purchase, check in, boarding and cabin service. New plane. Crew always looking to serve you better. Better price than other alternatives on same route with similar quality.

Date of travel: July 2019
    • Seat comfort
    • Customer service
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    • Legroom
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    • Value for money
    • Check-in and boarding
1  Thank williamvJ8770NZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 March 2020

Avianca used to be a very friendly, Colombian airline in the past with good service onboard and decent food. Unfortunately today the airline has good airplanes but their fly attendants definitely offer the worst service and their food is not for human at all. Never ever again will use their service.

Date of travel: February 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
4  Thank Jairo Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 March 2020

we were taking the long way home from BA through Bogota to LAX (and then on home). The checkin on both flights was easy, the ground staff was excellent and effecient. Both VIP lounges were nice and comfortable (though the one in Bogota was larger and had more to offer the traveller). On both flights we got a nice meal within an hour of takeoff. The steak that i had on the Bogota to LAX flight was really quite good. But that was it. On a 6 hour flight from BA to Bogota we weren't even offered any peanuts, chocolate bars, etc. On the 8 hour flight from Bogota to LAX at least they came around twice with peanouts and (in their defence), kept refilling our wine glasses. But we were hungry when we landed both times - a small snack before landing would have been expected.

Date of travel: February 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank nickd18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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