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“The Best Ever!”
Review of ANA (All Nippon Airways)


Reviewed 22 September 2018

This was the best flight I was ever on and I have flown a lot, mostly however in economy and premium economy. Not only were we given a choice of Japanese or Western style foods, there were a lot of snacks in between. And the amenities were great, even with a noise-cancelling headset that really worked! Plus the crew was always very observant and polite, handing out warm towels before each meal service. And the windows didn't have pull-down screens, but a button-type thing that darkened the glass. The atmosphere was simply relaxing, something that can't be said of most airlines!

Date of travel: May 2018
    • Seat comfort
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    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank st_016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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170 - 174 of 7,476 reviews

Reviewed 21 September 2018

Good service at the check-in counter, boarding gate, and in-flight. Punctual departure/arrival, and great hospitality by the flight attendant in flights. Roomy seats, compact bento-box meal with soup served for "Premium class".

Date of travel: March 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank S4542YGvisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018

The services rendered during our flight can't be beat! The food served was of great quality and quantity, the toilet was always cleaned, the seat was just right, and most of all the Flight Attendants were top notch. Thank you for an outstanding flight! Arigato!

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
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1  Thank rdoc26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2018

Great service and the seat was comfortable and a lot of legs room. Movies on board were good too. Food and drink was ok.

Date of travel: September 2018
1  Thank Mallika B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2018

Business Class cabin, personnel, service and food were all excellent. Their 787 is a nice aircraft to travel in.

Date of travel: July 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank paulmD1526KA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC