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“Awful”
Review of American Airlines


Reviewed 5 weeks ago

I’ve flown crappy airlines before but this by far takes it all!! Got out tickets minutes before the flight was changed to a different terminal. No staff at the terminal on my ticket at all to notify people of the change. No one cares of the inconvenience and was also threatened to get charged. The absolute worst.

Date of travel: October 2024
    • Seat comfort
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    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank Roi G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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187 - 191 of 80,993 reviews

Reviewed 5 weeks ago

Lazy, rude, and incompetent staff. You know that flows from the top down. Staff just chatting away with themselves looking at phones while paying customers wait in line.

Date of travel: October 2024
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    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank David T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 weeks ago

This is by far the most disgusting airline ever
they canceled my mother flight without any communication destroyed her luggage three times !!!! and when I reaxh out to they customer service is rude and awful .

Date of travel: July 2024
    • Seat comfort
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    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank LightPacker616265
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 weeks ago

The worst airline. Bunch of scammers. Booked a flight an had a family emergency so have to cancel. This airline refused to refund my 500 dollars ticket. Don't waist your time with these scums

Date of travel: September 2024
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    • Customer service
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    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank KWASI Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 weeks ago

Aircraft was clean but somewhat cramped. Left some 40 minutes late after two gate changes. Cabin crew excellent. Glad it was only an hours flight. Utilitarian but fit for short haul flights.

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and boarding
Thank michaellP8836NP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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