Flight AA2219
Flight was delayed for 5 hours.
I had a connecting flight but that plane already left obviously.
I was given $12 compensation in food/drinks.
I used this Voucher to buy a breakfast sandwich. I was able to buy three so I had extra in case. I had already showed them my voucher and agreed it would work. Until they tried to scan the voucher and they claimed it wasn’t working and I had to pay out of my pocket.
I was given a hotel voucher and called the shuttle. The guy on the phone said he would pick me up and I had waited 30 minutes until I started calling that number again. The phone rings for awhile and I either get an answer from someone who I can barely communicate with. They kept telling me the same thing, “call this number, you need to speak with the front desk” but could not transfer me ? I was calling the right number all along but no one helped me. I went to multiple American Airlines Help Desks and no one was there. I called customer service and I was put on hold for a long time.
My next flight they put me on was 6am the next morning.
Flight AA1639
Flight attendants were giving out beverages.
The lady did not pull up with the cart, she just asked me what I want, I said do you have Iced green tea? Or any cold tea? And she said no, no smile no nothing and quickly turned around, then I had tried to ask her a question and she sternly told me “I DONT DO QUESTIONS, THATS NOT MY PROBLEM, BYE”
She storms off into the back..Im shocked at her behavior. Description- She is blonde.
Then another flight attendant came in and asked me what I needed.
I told him that I have a concern with the passenger sitting across me. She is coughing repeatedly and it sounded really bad. Since my flight coming to my destination I also had a sick person on the plane and the attendants had asked and required her to wear the masked after she initially DENIED to wear one And on this plane I explained to him that she needs to put on one. His excuse is that AA’s policy changed and no one is required to wear any masks anymore. So I told him your policy changed in 6 days?? Then he said “im not a doctor, so I don’t know if she is sick”
What does that even mean? This person has no common sense. Please. I can’t believe all these sick people are allowed on the plane on this airline.
Going to Hawaii on AA, there were at least 5 other people coughing like crazy. Why are you allowing this? This is insane.