The flight to VA Beach was delayed by over an hour without explanation. The flight back to Philly was delayed by over two hours without explanation. Stayed on hold for a customer service agent for over a hour. Worse airline ever!! No respect for their customers time and money!
“Continuous delayed Flights, Horrible Customer Service”
Review of American Airlines
21
Date of travel: August 2024
Thank Averian M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (80,776)
560 - 564 of 80,776 reviews
1
Last 3 AA flights have been severely delayed due to no crews to work the flights. People all over the Charlotte Airport were sleeping in the airport and having nightmare AA travel experiences
Date of travel: August 2024
Thank John C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1
I will never go in this airlines again,they have me here at 3am.Than change the flights 4 times and now it’s 8:39am
Where I finally got the on an aircraft
Date of travel: August 2024
Thank Sherpa11136795072
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1
We were stranded 2 days. The first flight the pilot didn't even show up!
Then we kept being delayed and they will do absolutely nothing to resolve any issues. I will NEVER fly with American airlines I've had way better experiences with Frontier!
Date of travel: June 2024
Thank Brittany S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
76
I missed a very important trip to Sydney. End of life decisions, you know? Been crying and trying to get american airlines to respond. You only get computers. Be foreworned
Date of travel: March 2024
Thank hoppk2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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