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“The friendly airline”
Review of American Airlines


Reviewed 11 July 2024

WOW! This is a very great airline!! The food was decent, and the flight attendents were SUPER nice. The plane didn't get delayed, and the landing was good, the only bad thing is the bathroom was... dirty.

Date of travel: March 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Jingyuan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (81,177)
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1,150 - 1,154 of 81,177 reviews

Reviewed 11 July 2024

The worst airline ever!!
Do not fly. They delayed my flight codes the delay as air traffic. They would not give any vouchers for a hotel or food! Fly Delta they were the best!
Fly Delta
American is bad customer service horrible experience

Date of travel: July 2024
Thank Emily C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 July 2024

Flight was scheduled at 7:24 still haven’t left it’s 8:06 apparently it’s engine problems when mechanic said there wasn’t nothing wrong

Date of travel: July 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Sylvia V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 July 2024

Worst airline they have no crew every flight have gotten delayer its terrible. The crew have had bad attitude and they are just going around and jerking it because the flights are always late and delayer they suck.

Date of travel: July 2024
Thank oscar f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 July 2024

Due to unforeseen circumstances, I needed to cancel my flight. However, the information provided by your customer service representatives about the cancellation process was misleading and inaccurate. I was assured that my cancellation would be processed promptly and that I would receive a flight credit. Unfortunately, this did not happen.

Despite following all the instructions given, I was later informed that I was not eligible for a credit after canceling my flight. This has caused me significant inconvenience and financial loss. Never again.

Date of travel: July 2024
Thank Gregory M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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