The worst airline ever!!
Do not fly. They delayed my flight codes the delay as air traffic. They would not give any vouchers for a hotel or food! Fly Delta they were the best!
Fly Delta
American is bad customer service horrible experience

Flight was scheduled at 7:24 still haven’t left it’s 8:06 apparently it’s engine problems when mechanic said there wasn’t nothing wrong

Worst airline they have no crew every flight have gotten delayer its terrible. The crew have had bad attitude and they are just going around and jerking it because the flights are always late and delayer they suck.

Due to unforeseen circumstances, I needed to cancel my flight. However, the information provided by your customer service representatives about the cancellation process was misleading and inaccurate. I was assured that my cancellation would be processed promptly and that I would receive a flight credit. Unfortunately, this did not happen.

Despite following all the instructions given, I was later informed that I was not eligible for a credit after canceling my flight. This has caused me significant inconvenience and financial loss. Never again.

I was expecting better from American Airlines since I am a AAdvantage member, but they have only disappointed me. We missed a connecting flight for a maintenance issue, and to even talk to customer service we waited over 30 minutes in line.
There were no available flights for our destination without switching airlines, so we got sent to a hotel to stay in overnight.
Our next reservation was made with United, but when we checked in, we had to pay for seats and luggage AGAIN.
For some reason that wasnt covered, over $600 with the seats that were left and luggage combined. I have spent my first day of vacation in a hotel that I will never get back, next day we flew to LA then to Honolulu.
I came back from my vacation looking for reimbursement and compensation but I was on hold on the phone for over an hour just for them to tell me everything was done online.
Even with the request forms on their website, they only give you 200 characters to explain your issues. More than a month past already exchanging emails back and forth with AA customer relations agent and all I got is that my trip to los Ángeles request was not refunded ( my trip was to Honolulu not to Los Angeles)
I will state away from American Airlines