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“American airlines is great”
Review of American Airlines


Reviewed 9 July 2019 via mobile

I have flown on American airlines many times, for decades. Flight attendants are the best. Polite and knowledgeable. Highly recommended.

Date of travel: June 2019
2  Thank june m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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21,098 - 21,102 of 81,574 reviews

Reviewed 9 July 2019

Where to begin... I along with 3 friends were meant to by flying to Cabo, we got to the gate in Las Vegas 12 minutes prior to the plane departure to be greeted by an incredibly rude American Airlines employee that told us our seats have been given to other passengers that were on a standby list because the gate closes 10 minutes prior to departure, on our journey as we were rushing between security and the gate we did not hear our names called over the tannoy or final calls for our flight. Under the circumstance of us being close to the call I would have expected more from the airline and the attitude of the rude employee serving us. Now my vacation is cut short due to us having to catch a flight a day later with no compensation for the airline giving our seats away even prior to their 10 minute rule. I will not be flying with American Airlines again nor will I ever recommend them

Date of travel: July 2019
1  Thank RLD97
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2019

We were scheduled to fly home from Las Vegas on Saturday night. We received an update a few hours before we were due to arrive at the airport that our flight was canceled and rescheduled for Monday at 9am. What??? A day and a half later. Could not get anyone on the phone after hours on hold. Cost us 2 extra nights in a hotel and we each missed a day of work. Not to mention an additional cost/inconvenience for our babysister. Also, we had to find a pharmacy to get my husband additional blood pressure medication. We had a worse connection than out original fligh. (DFW rather than CLT) when we arrived at DFW out flight was delayed another 3 hours. Tried to talk (calmly) to customer service at DFW and the representative told us it was not her fault. She did not offer to help or even point us in a direction to get help from someone else. Just terrible customer service. This was the first time we tried AA and will be the last.

Date of travel: July 2019
1  Thank Hosmo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2019 via mobile

My flight and checkin were great. There was barely any line at the ticket counter. The agents were friendly and helpful, the flight attendants were awesome, very friendly as well. I have no complaints at all. My bags even came out in a almost reasonable amount of time. Honestly that is the only thing that I can mention that was a little off.

Date of travel: July 2019
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
2  Thank 892dennisg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2019

this was from Heathrow to Miami the seats are so close together no leg room could not eat my meal at seat tried to eat it at the stewards desk was asked to move as needed to get to the cabinett then steward threw my meal in bin could not wait for plane to land as suffered terrible cramp in legs worst flight ever

Date of travel: May 2019
1  Thank timetravelers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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