Overall, this was a good flight. I didn't have any problems. Everything went smoothly flying into Washington D.C. The employees were very friendly. My return trip, which I took out of Baltimore went well; however, the staff (stewardesses) were not as friendly. Unfortunately, they kind of fit the classic stereotype for urbanite personnae. That's too bad, because I grew up in the city, I was brought up to be polite to strangers. Unlike Delta (Free WiFi), you have to pay for WiFi on American Airlines.