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“Beijing and Back the American Way”
Review of American Airlines


Reviewed 10 April 2018

I flew from Greenville SC to Chicago IL to Beijing China on American Airlines and returned from Beijing to Dallas-Fort Worth and on to Greenville SC. The flights were comfortable and we had good food and service. Checking in was easy. Flight form Chicago to Beijing had a maintenance problem that was handled well by American. We departed on time on the other flights and arrived on time or slightly ahead of schedule. Customs was easy and efficient in Beijing and we got our bags quickly. We moved smoothly thru customs in DFW — getting to the connecting flight required changing terminals, but that was smooth. Back in Greenville, there was a DELAY in getting our bags. Overall it was a very good experience.

Thank AgJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11,740 - 11,744 of 46,753 reviews

Reviewed 10 April 2018 via mobile

The airline has come out with a new lower class of travel " Basic Economy Class". Just when you taught you couldn't get any less service for raising airfares. Basic economy class puts you in the very worse seats at the back of the plane, doesn't include a overhead carry on , you can pay if you want bring a carry on, and you are the last to board.

You can get a better seat if you open up your wallet to, or just suck it up. You can keep that middle seat, against the rear bulkhead, next to the restroom. Oh yea, forget about seating next to anyone you are traveling with they got the other middle seat across the aisle or if they were luck a roll or two forward.

Most of the other airline are doing the same. This is just another away to get more money from the causal traveler. So check out the airlines new rules for luggage and seating

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Thank Roha100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2018

everyone, from the clerk behind the counter at check-in to the flight attendants were super nice and helpful.

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Thank Sherrie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2018

It was a great flight. Nice service from attendants. Drink service was swift. It helped that no obnoxious passengers were on board.

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    • Customer service (e.g. attitude, care, helpfulness)
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    • In-flight entertainment (WiFi, TV, films)
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Thank Raul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2018

No complaints. The flight was full so we were able to check our carry-ons for no cost. Every seat on our plane had an entertainment system and we were able to start watching movies while still at the gate. I thought that was nice. It also had games and TV shows. The picture quality was good and it was nice not having to watch it on my iPad. The flight crew was nice as well. It was the first time in years that I was handed a whole can of pop instead of just a cup.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank greg e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC