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“Great Airline”
Review of Alaska Airlines


Reviewed 24 September 2018

Best Airline in the sky. Great service, fantastic cabin crews, Planes always are clean. Flights are pretty much on time.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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709 - 713 of 10,950 reviews

Reviewed 24 September 2018

Clean airplanes, efficient service and on-time departures both ways :) Really like the seat back screens for each seat along with the excellent variety of free entertainment available during your flight.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Elaine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2018

Was actually one of the Virgin Atlantic planes. Love the on board entertainment system, but leg room sucks as usual. But only non-stop between Austin and Seattle.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Todd787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2018

The airport delayed our flight and many of us had tight connections. Our two flight attendants were very kind, kept everyone calm and went above and beyond to help passengers. They kept people up-to-date on the status of their connecting flights and ensured those with the tightest connection disembarked first. Plus, in addition to your usual choice of complementary juice or pop, you can also choose wine or beer!

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jaclyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2018

My friend and I were supposed to fly Alaska on a Monday morning, leaving SFO at 9:30. The flight deplaned and we were told there was a problem. After waiting an hour, we were given the choice of going to Delta to making our connection, or continued waiting. We did go Delta, and they had a problem too. Alaska waited way too long to get a sub. plane. We received nothing for our trouble.

Date of travel: August 2018
Thank Greg J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC