This was my first time using Alaska Airlines to fly to Idaho. All in all it was a pleasant experience both ways. I am always nervous when it comes to flying. I kind of wish they would give us all parachutes and someone to jump with if needed!!! Well I have no fear of skydiving but I put my faith into the person I am hooked to. So I guess it's fair to say the pilot is the one I need to trust and my trip with Alaska Airlines was pleasant!! I would use them again!