We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic trip on Air NZ to the islands”
Review of Air New Zealand


Reviewed 27 February 2019

From start to finish my journey with Air NZ was fantastic. The Koru Lounge in Wellington is spacious with a huge variety of food and drinks to choose from. The staff were friendly and the place kept nice and clean and tidy. The actual flight was relaxing and I felt so well looked after. Nice food, drinks and great service. The return flight equally good. The Koru Lounge in Nadi, although much smaller than NZ lounges was well stocked. The food was delicious and the staff very friendly and attentive. Well worth spending the extra money. Well done Air NZ

Date of travel: February 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank AmyD3575
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (14,096)
Traveller rating
Traveller type
Time of year
Language
  • More languages

3,354 - 3,358 of 14,096 reviews

Reviewed 27 February 2019

This was an Singapore Airlines Flight operated by Air New Zealand. It was sheer delight in terms of leg space, in flight services, quality of food served, staff courtesy and quality of in flight entertainment. Will definitely travel again with Air New Zealand given a chance.

Date of travel: November 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Rajendra62
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2019

The staff at check-in were great - very helpful. We were so thankful that we were able to pay to get our family into the Koru lounge as normally there are only 2 of us travelling together, but this time we were travelling with 3 other family members and the lounge wasn't very busy (it was worth asking), great place to unwind before the trip - again lovely staff, also the flight was delayed.

By the time we boarded we were told again that there would be further delay, we were eventually told that we were waiting on a flight from Wellington. We were a bit disappointed as we were travelling with a toddler and she got a little unsettled but, we were thankful that the staff were accommodating and let her mum put her down to walk around a bit as she could tell that it was getting harder to restrain her.

One flight attendant was a bit short with another customer but, for the most part it was a great experience and the staff were awesome. No problems with luggage.

Date of travel: January 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Check-in and boarding
1  Thank Ursh503
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2019

Unfortunately, a more than 2 hour delay to departure meant arrival in Auckland was after 10pm, instead of the scheduled 8pm. Apart from that, the flight itself was pleasant and smooth,efficient and polite staff. On-line check in makes it easy at the airport. Would fly this again, but book an earlier flight in case of delays.

Date of travel: February 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank suzy950
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2019 via mobile

Recently flew several times with Air New Zealander.
Very comfortable economy seats, tasty meals and there snacks (meat pie) were to die for.

Date of travel: October 2018
Thank Glynt2002
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Revenue impacts the experiences featured on this page, learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in New Zealand. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.