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“My favourite long-haul airline - great service to SFO”
Review of Air New Zealand


Reviewed 4 weeks ago

When you fly for more than 10 hours, you need peace of mind, comfort, clear communications, an extensive entertainment system and good food. Air New Zealand delivered all this on my journey from Auckland to San Francisco. My pre-ordered meals were excellent with good selection of wine. The entertainment system is one of the most comprehensive one can find. I appreciated the clear communication on the services and meals, and at all time the staff are attentive, friendly and extremely professional. This is the airline service of the future and I look forward to flying again with Air New Zealand

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank francois210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 - 79 of 4,979 reviews

Reviewed 4 weeks ago via mobile

The service comfort and food were simply outstanding. I would definitely recommend flying air New Zealand. I my view it is the best airline in the world!!!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Praxmeyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Recently flew from Auckland to Perth economy class with 2 adults and 2 pre schoolers. We booked for sky couches with 1adult and 1 child per sky couch.
It was well worth the extra cost.
The kids (and us) had enough room to stretch out and relax. It turned what I thought was going to be a nightmare trip into an almost enjoyable one!
I think this would also be quite a good option for longer trips to USA or Europe as well and we will definitely be getting sky couches for any medium to long haul flights with the kids in the future.

Thank Rebr_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is THE 'One and ONLY' airline to fly from Heathrow to Los Angeles.
having tried ALL other airlines over the years, including BA's Airebus A380, the Kiwi's WIN hands down....Everytime...!!!!
Love the Leg Room, Comfortable Seats, Excellent Entertainment and the on-screen personal 'snack service' throughout the flight.
You feel anything but 'ECONOMY'... unlike all the other airlines approach...
KEEP UP THE GREAT WORK YOU GUYS.... YOU'RE THE BEST....
You LEAD...Others Follow...

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
3  Thank 35SteveR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very happy with their business product and their level of service, felt very taken care of throughout. Highly recommend.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank davew2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC