We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Every thing you could ask for”
Review of Air New Zealand


Reviewed 18 September 2017

We were treated as "royalty" yes we paid a little extra; but for the extra leg room and service it was worth it. Had to trave back in Economy Class, and were very surpised that the service there was just as good. The leg room is not as great but the seat were as comfortable as you would find any where. The plane was fully booked yet still felt as there was plenty of room. Great flight both ways.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Dilance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (5,657)
Traveller rating
Traveller type
Time of year
Language
  • More languages

807 - 811 of 5,657 reviews

Reviewed 18 September 2017

I was fortunate enough to be upgraded tp premium economy.OMG what a lovely experience after flying from Toronto to Vancouver to New Zealand. The service was like being in a fivestar hotel.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Lorraine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

Christchurch to Singapore in Premium Economy the service was just fantastic and the staff at Air NZ are just great, the seats are so comfortable and meals are very good.
Always try and fly Air NZ first off if I can best Airline & service in the world.
Thanks Air NZ for another great flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

Their was an impressive range of in-flight entertainment to keep me busy during this long haul flight and the staff were incredibly attentive and helpful and made sure that my gluten intolerance was catered for.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Claudia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2017

Our second trip with Air New Zealand. We always fined the staff friendly and professional & safety conscious making shore that you follow the rules. nice selection of movies, same are fee other you have to pay for.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank MBB1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC