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“Air France Sucks”
Review of Air France


Reviewed 24 April 2024

Worst Airline ever
Like to give zero or negative rating
I wish they are banned
Only care about money
They think customers are cheap
They should have good customer service

Date of travel: February 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Nihar C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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134 - 138 of 35,917 reviews

Reviewed 24 April 2024

Terrible airline and Terrible flight. The Chekin and boarding staff demands cash at Chekin for extra weight in hand baggage. Food and medicine thrown in the trash by Air France check in staff.
Very bad customer service.
Harassment by airline staff at airport, and worst part is Air France endorses supports it.
I selected vegetarian food and did not get it.
Email complaints aren't replied properly either.
I will never take this flight again.
Please avoid at all times.

Date of travel: November 2023
    • Seat comfort
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    • Value for money
    • Check-in and boarding
1  Thank Dev S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 April 2024

I have flight with Air France many times and I can say there flights can have delays, but only around 10-15minutes. Thes staff are all extremely friendly and the premium economy seats are comfortable, in a shell like business class. With a footrest that with a button goes out Premium Economy is very nice. The food though is horrible and I didn't touch any of it except from the tasty croissant in the second meal. Overall a great airline but food needs to be improved

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Joshua Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 April 2024

Worst company!
It was terrible! There was such a small place, even uncomfortable for a kid.I will never travel with them again.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Claudia H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2024

Air France was simply the worst airline I have ever experienced in 50 years of world wide travel.
They really do not care about customer satisfaction or accurate communication.
Travelled long distance from Birmingham UK to Cameroon Africa via Paris.
Flight return from Paris to Yaounde Cameroon is nothing less than a gruelling ordeal over a 7.5 hours flight. During the flight the crew will offer you one single hot drink ( half a cardboard cup of Luke warm instant Nescafe) and a 'breakfast' tray of a bread cob and a tiny tub of ? west African rice, with a triangle of cheese ! Thats your lot, no alcoholic drinks or repeat hot or cold soft drinks offered during the 7.5 hours flight there and back. I did go for the additional leg room seat at an additional £ 55.00 extra wow what a treat that was! Cost of RTN flight £850.00 plus £ 55.00 extra each way for the extra leg room seat.
Delayed by 9 hours 45 minutes on return from Paris to Birmingham, due to departure staff simply saying they had no idea when the flight may depart from Paris as they had no flight crew available. This was the airline care and empathy shown to passengers. One example they won't remember, but one every passenger will never forget !

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Jan v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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