We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice!”
Review of Aeromexico


Reviewed 4 weeks ago

This was my 1st flight on Aeromexico and I was pleasantly surprised. Good quality food and service nice. Flight was on time and the staff quite friendly. Thanks to all!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank mamita646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (7,050)
Traveller rating
Traveller type
Time of year
Language
  • More languages

83 - 87 of 7,050 reviews

Reviewed 4 weeks ago

Had a very pleasant experience. Everyone was really friendly and helpful, since we were stressed traveling with a 2 year old.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Audi1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Fast, easy and very friendly check-in. Our flights arrived early, which is a rarity for airlines these days. I would recommend it.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank GiselleC258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Simplismente Maravilhosa, excelencia no atendimento em tudo

Wonderful, great service, one of my best flights

Thank Luigi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I bought tickets on AeroMexico going to Seattle through Salt Lake City. I paid for one suitcase for myself and one for my husband when I purchased the tickets a few months in advance. Two days before the trip I collected the paperwork and then noticed in small print that the $50 per suitcase only took my luggage to SLC and returning only from LAX to GDL. It did not pay for the portion of the trip covered by their partner Delta. No where on the website was this mentioned when I bought the tickets! In the end it was $100 per suitcase. In addition, since we live near Guadalajara, we are entitled to a refund of the tourist tax. Other airlines will provide a refund as they are supposed to, but Delta said to get it from AeroMexico and AeroMexico said to get it from the government. This was no bargain. We are returning to Alaska Airlines and staying with them.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank MonaMatlock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC