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“Worst airline”
Review of Aeromar


Reviewed 23 August 2022

They changed our flights. To a different day and with layovers (when it was direct). Didn't work for me, asked for a refund to my card. After some hassling, agreed and said it takes 6 to 10 MONTHS and asked for my cc info. Laughable. Worst airline

Date of travel: August 2022
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank 756oscaro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (460)
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9 - 13 of 460 reviews

Reviewed 24 July 2022

We enjoyed our trip to Guadalajara this July. Our family was able to use our free flight voucher from last year. Our flight had been canceled but Aeromar honored our flight on a different airline and gave us vouchers for another flight free. We were still had to pay the taxes and fees.

Date of travel: July 2022
Thank 157mariselaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2022

Avoid this abusive airline. They will not refund anything to your credit card but only in a form of credit for future flights,

Who wants to fly this crappy, bad service, third world service airline anyways? Avoid at all cost! Terrible service.

Date of travel: July 2022
2  Thank 397jug
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2022 via mobile

We flew Aeromar for the first time. The service was great and it was a clean, quick, easy flight. No problem

Date of travel: July 2022
Thank jorgehE1867MF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 July 2022

You can never get luggage with the flight ticket. Only a carry on and the website says you can pay for the luggage at the airport.

You pay for an extra bag $80 which allows you 23 kg and then because my bag is 29KG i pay $150 for the extra 6 KG.

Why wouldn’t they charge me for 2x bags which is $160 ?
They can never explain anything there only answer is “the policy”

A total of $230 on top of the flight ticket which is $250.

This is the lesson you get for flying cheap, you end up with a cheap service, cheap experience, rude unprofessional people, and expensive payments.

Never again !

Date of travel: July 2022
2  Thank tarekb973
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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