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“Have had great experience and convenience flying Aeromar from PV to Guadalajara”
Review of Aeromar


Reviewed 27 December 2021

This is such an easy quick way to get to Guadalajara or Puerto Vallarta. Easy to get on the plane. It's smallish and 2 propellers but easy on and easy off. Such a quick flight.

Date of travel: December 2021
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank Nathalie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (460)
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24 - 28 of 460 reviews

Reviewed 18 December 2021

Forget this airline forever. They are always late and they have no customer service zero I tried to pay for a bag online it refused when I got to the airport it was going to be double the price but I convinced the check in that I had tried five times to pay online and they believe me second
I miss my flight from Mexico City to Seattle the plane from Aeromar was an hour and a half late. They said to bad go see Aeromexico. Aeromexico said not our problem buy a new ticket. I was finally helped by delta as usual and American Airlines
When I went back to Aeromar to get a statement for my insurance that the plane arrived late They said they did not give that information out it was against the rules. You can find arrivals and departures online which is what I did. Don’t ever ever ever ever fly Aeromar

Date of travel: December 2021
2  Thank lula2242
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 December 2021

Planes are propeller driven and slower than bigger jet planes. Not all stops are mentioned and every stop we had get off the plane and go through all the airport process to board the same plane with same staff looking not very organized and boarding passes don't always show the correct info. You have get on and off the plane through inconvenient ladder. Flight attendants are corteous and make the flight comfortable. We had to go throught 5 different airports to go to one place. It is definetly not worth the extra savings if any, I would rather wait for a longer connection than to spend more time on the air on these small planes and process on unmentioned stops. Good luck if you have to use this airline, we are avoiding them from now on.

Date of travel: December 2021
1  Thank corandot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2021

even it they cancel flights, they won’t refund. they will rebook to a flight the next day without giving you the chance to have a choice

Date of travel: February 2021
1  Thank pillowtester
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2021

My international flight from Mexico City was scheduled to leave at midnight. Upon arriving in Mexico City I discovered the airport train to terminal 1 doesn't run past 11 pm. In a panic I asked the Aeromar ground crew for help. He said don't worry I will help you. He called me an Uber and walked me to the car to ensure my safety and refused to take a tip.. telling me this was his job! If not for this young man I would have missed my international flight home! EXCELLENT CUSTOMER SERVICE!

Date of travel: July 2021
Thank S40XEkarene
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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