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Eilis K wrote a review Apr 2022
4 contributions2 helpful votes
Although a very clean and pretty ship, some staff members are rude and indifferent. We waited in line almost three hours to check-in at the pot because of the lack of organization. The knees of the elderly were starting to give way. Absolute chaos. As fas as assistance goes, you an forget it. I had to buy a one-day internet plan to attend a meeting. The internet which worked for a total of one hour. When I went to the front desk. They said sorry, nothing we can do. You already paid for the service so there is nothing we can do. This service is very problematic. On the Carneval ship about tow weeks ago a fellow passenger raved about the service. Her internet did not work and they provided her with a free day's service. This is good service. But, you will meet a lot ( certainly not the majority) of indifferent staff. And indeed, in some cases they are just following orders. However, the men at the internet stand were passive aggressive and very rude. I recommend you take yourself for a lighthearted Carnival cruise instead, a ship where the atmosphere feels less stern and exhausted.
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Sail Date: April 2022
Cabin Type: Inside
Type of Trip:
Destination: Caribbean
Cabin
Dining
Service
Pools & Sundecks
Onboard Activities
Entertainment
Value
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MSC Seaside

256 reviews
 All photos (3,794)3,794
Full view
Traveller (1,066)
Common Areas (1,901)
Dining and Bars (1,205)
Itineraries for this ship
Itinerary
7 Night Cruise to the Western Mediterranean
Departure date
Thursday, 02/05/24
Route
Valencia, Marseille, Genoa, Rome (Civitavecchia), Palermo (Sicily), Ibiza, Valencia
View Map

Overview

About
Passengers: 4,132   |   Crew: 1,413
Passengers to crew: 2.92:1
Passengers to space: 37.2:1
Launched: 2017   

Decks

  • Deck 5
  • Deck 6
  • Deck 7
  • Deck 8
  • Deck 9
  • Deck 10
Additional decks
Deck 5 layout
Cabins
  Bella Inside Stateroom (I1)  
  Bella Outside Stateroom (O1)  
  Fantastica Outside Stateroom (O2)  
  Wellness Oceanview Stateroom (OW)  
 
Amenities
Seashore Restaurant
Emotional Photo Gallery
Reception and Guest Service
Atrium
Seaside Bar
MSC Future Cruise
Art Gallery

Cabins

Balcony
Cabin size: 172 - 269 sq. ft.
Connected rooms: 312
Accessible rooms: 1
Maximum passengers: 4
Number of cabins: 1312

Activities & entertainment

Activities (34)
  • Pool (4)
  • Arts Classes
  • Barber Shop*
  • Bowling*
  • Dance Classes
  • Deck Parties
  • Evening DJ
  • F1 Simulator*
  • Forest Aquaventure Park
  • Forest Aquaventure Park
  • Game Shows
  • Hair Salon*
  • Hot Tubs (13)
  • Hydrotherapy Pool*
  • Interactive XD Cinema*
  • Karaoke
  • Medi-Spa Center*
  • MSC Aurea Spa*
  • MSC Gym by Technogym
  • Pedicure /Manicure*
  • Spa Wellness Area*
  • Sports Tournaments
  • The Library
  • Trivia
  • Virtual Games Arcade*
  • Yoga*
  • Waterslides
  • Baby Club Chicco
  • Doremi Studio
  • Doremiland
  • Junior Club LEGO
  • Mini Club LEGO
  • Teen Club
  • Young Club
Entertainment (8)
  • Live Music
  • Comedy Performances
  • Haven Lounge
  • Metropolitan Theater
  • Miami Casino*
  • News Café
  • Piazza Grande
  • The Piazza
Dining (25)
  • Asian Market Kitchen by Roy Yamaguchi - Asian*
  • Seaside Bar - Atrium Bar*
  • Shine Bar - Atrium Bar*
  • Biscayne Bay Buffet & Pizzeria - Casual
  • Marketplace Buffet - Casual
  • Champagne Bar - Champagne*
  • Wine & Cocktails - Clubby Bar*
  • Venchi Cioccogelateria & Coffee Bar - Coffee & Pastries*
  • Bistro - La Bohéme - French*
  • Ipanema Restaurant - International
  • Seashore Restaurant - International
  • Jungle Bar - Pool Bar*
  • Jungle Pool Lounge - Pool Bar*
  • Miami Beach Bar - Pool Bar
  • Miramar Bar - Pool Bar*
  • South Beach Bar - Pool Bar*
  • Ocean Cay Restaurant - Seafood*
  • Sports Bar - Sports Bar*
  • Butcher's Cut - Steakhouse*
  • Aurea Bar - Suite Guests
  • MSC Yacht Club Grill - Suite Guests
  • MSC Yacht Club Restaurant - Suite Guests
  • MSC Yacht Club Sundeck & Bar - Suite Guests
  • Top Sail Lounge - Suite Guests
  • Venchi Gelateria & Creperie - Sweets*
* May require additional fees
Traveller rating
  • 67
  • 51
  • 42
  • 27
  • 69
Time of year
Language
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  • English
Gregory G wrote a review Jul 2022
3 contributions
The ship is beautiful, the service oat diner was great with Aya Castro and Hacel Francisco. I had a great time, the only downside is that gets to crowded.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Knoepfel R wrote a review Jul 2022
4 contributions
The excursion team on this ship is very unorganized, unhelpful and has no empathy for the paying customers. In fact the staff argues with the guests. All excursions are cut short due to hours of waiting time before departures. Bad language skills during and wrong info on their descriptions. Absolutely not worse the money spent. Better to organize own excursions
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LadyCaldecote wrote a review May 2022
33 contributions31 helpful votes
MSC cancelled my cruise in September 2021 now 9 months later I still have not been refunded I have contacted many times , four of us were travelling none of us have been refunded , this is totally unacceptable as it was them that cancelled
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Vacationeer88 wrote a review May 2022
Fallbrook, California22 contributions3 helpful votes
Where to start... Disappointing at best! Nice ship design and specialty restaurants you pay for were outstanding. The problem is the overall service and nickel and dimeing guest constantly. We purchased the upgraded premium package. They overpromised and under delivered. Not Good. Do not get the Aurora upgrade, total waste of money. For example... No priority boarding No free room service No free mini bar No free solarium/sauna (limited availability. Only able to get 2 sessions out of 13 day cruise) You must pay extra for so many things. Basically nothing is included that is normally included cruises. Will not cruise MSC ( Medertain Shipping Company) again Ps. Nothing on the TV unless you pay. Remember, you must be ready to pay for everything once you are captive.
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europelover26 wrote a review Apr 2022
Maghera, United Kingdom1246 contributions231 helpful votes
This was our first ever cruise and we we’re completely spoiled. I will not give too much away about the yacht club but it is just outstanding. From the arrivals lounge where we were whisked through check in to the truly remarkable, dedicated, talented, and warm hearted staff. Raj, Luis, Sussana, Marcio, Suwarna, Razvan, Alexandru; all made the experience relaxing and well coordinated. Special thanks goes to the cleaning staff in our suite who surprised the kids with remarkable evening turn down service every night. We were extremely skeptical how about booking a cruise but we have not looked back. A truely 5 star experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Upcoming itineraries

Itinerary
7 Night Cruise to the Western Mediterranean
Departure date
Thursday, 02/05/24
The map for this itinerary is not available at this time.
Itinerary
Prices are cruise only, per person, double occupancy, and are provided by our partners. Taxes, fees and port expenses are not included. Fuel supplements may apply. Availability of prices is subject to the supplier’s pricing availability.