Hi, I am really hoping that you see this review and can send me the phone or e-mail of someone to contact. I am giving the airline an average rating at this time as we have not flown and just trying to resolve a booking concern.
I am trying to change my flight from economy to premium for a date in June (June 21st). I believe premium is available because when I search to make a new reservation I get the option to book economy (354 euro) or premium (554 euro).
I spoke to someone tonight who said they could not help as they were Iberia, and then I spoke to someone who said the only way for me to select a seat is to wait until 24-hours before check-in.
My goal is to pay the additional money and secure a premium seat on the exact same flight I am already on; no date change, no route change, and simply a premium ticket as opposed to economy. How do I secure a premium seat on an existing reservation. Not trying to get money back, not trying to make changes. Trying to pay extra money to get a better seat.
Please advise who and how I can contact someone to make this happen?
Thank you very much!