we checked into this hotel for a three night stay reserving 4 rooms a month in advance one of the rooms all ready a person sleeping in it. one woman in our party had to switch rooms 3 times.
1)room had man in it using phone he told her he was the water guy and for her to get the hell out, then started shouting in a foreign language and approaching her waving his arms.police called(neither police nor manager did a thing about the man.)
2)toilet in room above leaked on her bed while she was sleeping.
3)jacuzi room from2am-10am.was charged full rate.
toilet in our room completely pluged. not one plunger in the building.
all 4 of our rooms reeked of dookie.stains all over the carpets.on the day we arrived,we took the kids to the pool,there were twenty or so little boys from a jewish day camp in the pool. another woman that was staying at the hotel was approached by the manager and was asked to take her 2 daughters out of the pool because the boys could not be in there with the girls.the woman reluctantly removed the girls from the pool.breakfast pff thats a breakfast? as far as cleaning goes,there was a dirty sock on hallway floor when checked in on tuesday .it was still there when we quickly checked out on thursday,cutting our stay by 2 nights.too many problems to list but this'll get you started.