BEWARE ..This company are dishonest We were QUOTED by CARJET.COM in the uk that for a 4 day hire would be 67 euros and we would collect the car from GOLDCAR RENTAL AT MALAGA AIRPORT This was on our invoice which we took with us.
When we arrived at Malaga Goldcar charged us 67 euros + 30euros for extra insurance + 75euros for fuel.
We were told to return the car full of fuel and we would get a credit refund of 75 euros paid back on our card when we got back to the UK.We have never recieved the money and have sent many e-mails but have been unable to talk to anyone from this company. We have had two e-mail replys both to say they do not rufund fuel On a 4 day hire only on a 3 day hire and that we should not have been told to put the fuel back into the car. In other words they know a member of staff has made a mistake but have no intention of putting it right. Because we have nothing in writing regarding the fuel we are unable to take this further to get our money back
So beware any problems with this company and you have no where to go You can not talk to them on the phone And they do not answer all e-mails
CAR JET ARE NO BETTER as they admit this has happened before but they did not warn us.