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missing all my reviews except for 2

manitoba
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246 posts
3 reviews
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missing all my reviews except for 2

i have been a member for a while and have posted many reviews. However, when i checked my account it only shows 2 reviews i made? Where are the rest from years past. Effort and time go into doing reviews and now they seem to be gone:{

West Grey, Ontario
Destination Expert
for Toronto
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70,742 posts
85 reviews
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1. Re: missing all my reviews except for 2

Hi mommasass;

How many reviews do you believe are missing ?

Best Regards

USA
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6,981 posts
236 reviews
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2. Re: missing all my reviews except for 2

Chances are you missed an email request to verify a review, although reviews drop off as properties close or go through substantial remodels. You can ask TripAdvisor staff, instead of your fellow members, through the Help Center. http://www.tripadvisor.com/UserReviewSupport

From the drop down menus select:

Status of my review

Not listed

Fill in the rest of the blanks and ask about all your missing reviews in the comments box.

Edited: 05 January 2014, 05:26
manitoba
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246 posts
3 reviews
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3. Re: missing all my reviews except for 2

not sure , we have travelled quite a lot so at least 1 or 2 a year since i joined

manitoba
Level Contributor
246 posts
3 reviews
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4. Re: missing all my reviews except for 2

no, they were posted long ago, and i would check my account to see them regularly. so they were up for awhile, i probably posted 1 or 2 a year since i joined and now they are not there.

Edited: 05 January 2014, 05:34
West Grey, Ontario
Destination Expert
for Toronto
Level Contributor
70,742 posts
85 reviews
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5. Re: missing all my reviews except for 2

Hi mommasass;

Here are the five main reasons why a review is deleted;

1. The business is under new ownership and the new owners have asked TripAdvisor to remove the previous reviews relating to the old management. For more information about TripAdvisor's policy, visit this Help Centre page;

…tripadvisor.com/articles/200614487-I-just-b…

2. The business has undergone major renovations and the owners / management have asked TripAdvisor to remove the reviews prior to the renovations. For more information about TripAdvisor's policy, visit this Help Centre page;

…tripadvisor.com/articles/200614527-How-do-I…

3. TA sent you an email to confirm / re-confirm your review. You have to click on a link in the email. If you don't click the link in the email, or don’t reply within a certain timeframe, the review will be deleted.

Ensure that your current email address is correct on your TA profile and that no mail from TA has been caught up in a spam folder in your email system.

4. Your review violated TripAdvisor’s guidelines.

tripadvisor.com/help/our_guidelines_for_trav…

5. The business has closed permanently.

The most likely cause would be #1, #2 or possibly #5.

This forum, like all the forums on TripAdvisor, is peer-to-peer assistance. TripAdvisor staff won't post on the forum the actual reason why your review was removed, as they consider it a private matter. You will need to contact TA directly by email.

http://www.tripadvisor.com/UserReviewSupport

Click on "status of my review", then select "Not listed".

Best Regards

manitoba
Level Contributor
246 posts
3 reviews
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6. Re: missing all my reviews except for 2

well none of the above seem to be relistic in my case as i had reviewed 2 dreams properties in Mexico and they are still dreams properties. the reviews were positive so i doubt they would have wanted them removed and the dreams still own both of these. the reviews were from a few years ago and were up for years and now gone, so obviously i clicked on the emails from trip advisor. i have read that this has happened to other people too.

Tucson Arizona
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1,123 posts
534 reviews
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7. Re: missing all my reviews except for 2

I posted some months ago about a Marriott Courtyard in Worcester MA , where we have stayed at least 10 times. Love that hotel. Anyway, one day I realized that my review, along with 70-100 others had disappeared. This Courtyard had opened in 2002, and was ranked either #1 or 2 in Worcester. Came on this forum for the first time then, with the same question.

As it turns out, they did an extensive remodel of the lobby, and decided to start over with reviews. Not too smart an idea, as now (with so many wonderful reviews gone), they are in 4th place. Still managed by Marriott.

Canterbury, United...
Destination Expert
for Canterbury
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3,358 posts
195 reviews
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8. Re: missing all my reviews except for 2

NYU62, the same has happened with Travelodge, one of the biggest budget hotel chains in the UK. They've upgraded their hotel rooms nationwide and chosen to remove all the reviews from before the revamps in the refurbished hotels - both good & bad (in these instances they don't get a choice to retain the good ones!). Some of the Travelodge hotels have gone down in the rankings as a result of deleting their review history.

West Grey, Ontario
Destination Expert
for Toronto
Level Contributor
70,742 posts
85 reviews
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9. Re: missing all my reviews except for 2

Hi mommasass;

Have you contacted TA staff as I suggested in my reply, #5 above ?

Best Regards

Shelton, Connecticut
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2 posts
29 reviews
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10. Re: missing all my reviews except for 2

I too have the same experience. All the reviews I worked so hard to post are gone for some reason... Guess I will no longer be posting as this seems to be a waste of time and effort...