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Is smartfares.com a good and legit site to book flights?

Los Angeles...
12 posts
Is smartfares.com a good and legit site to book flights?
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Any reason not to trust them?

229 replies to this topic
High Wycombe...
Level Contributor
368 posts
46 reviews
31 helpful votes
1. Re: Is smartfares.com a good and legit site to book flights?
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Several reviews here

http://tinyurl.com/zs5l8cb

London
Destination Expert
for London
Level Contributor
28,064 posts
80 reviews
131 helpful votes
2. Re: Is smartfares.com a good and legit site to book flights?
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Yep.

North Yorkshire...
Destination Expert
for Wiltshire, London
Level Contributor
33,107 posts
755 reviews
289 helpful votes
3. Re: Is smartfares.com a good and legit site to book flights?
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Start by searching the forums, here is one: https://www.tripadvisor.co.uk/ShowTopic-g1-i10702-k9141861-Smartfares-Air_Travel.html#71652876

Not good is it - be very sure before you decide not to book with the airline.

1 post
1 review
4. Re: Is smartfares.com a good and legit site to book flights?
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DO NOT USE THEM. I booked a multi-city itinerary with SmartFares because it gave me the best flight options for the best price, they gave me a reservation number. Two days went by and my booking was not confirmed when I wrote to them about this, they said the price had changed and I had to pay about +$300 if I still wanted this booking to be confirmed. I said NO. They didn't write back, but the airlines kept testing my card with $1.33 attempts. I just called them now to ask them to notify the airlines and to send me a Cancellation email. And I asked if they were going to charge me anything, which they shouldn't since they did not honor the original deal, and did not notify of the situation until I actually wrote to them. Let's see... I hope this is the end of this saga.

Canada
Level Contributor
19,490 posts
104 reviews
91 helpful votes
5. Re: Is smartfares.com a good and legit site to book flights?
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book direct with the airlines , Is a lot of headache worth trying to save save a few bucks?

Torquay, United...
Destination Expert
for London, Devon
Level Contributor
31,977 posts
45 reviews
38 helpful votes
6. Re: Is smartfares.com a good and legit site to book flights?
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Any reason TO trust them?

Repeat after me:

There is no magic airfare fairy.

There is no magic airfare fairy.

There is no magic airfare fairy.

Wales, United...
Destination Expert
for Bargain Travel, Cruises, Swansea, Cardiff, Carmarthenshire, Neath, Port Talbot
Level Contributor
119,253 posts
440 reviews
365 helpful votes
7. Re: Is smartfares.com a good and legit site to book flights?
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Rosi, this is so common that complaints of a similar nature across a wide range of booking sites must come up every day here.

Dubai, United Arab...
Destination Expert
for Air Travel
Level Contributor
20,552 posts
41 reviews
59 helpful votes
8. Re: Is smartfares.com a good and legit site to book flights?
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<<they gave me a reservation number>> That was their internal reservation number, nothing from the airline.

Please book directly with the airline. You seem to have had luck this time. Next time you might lose money.

Riyadh, Saudi Arabia
2 posts
9. Re: Is smartfares.com a good and legit site to book flights?
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Hello,

please update your experience with smartfares

Regards,

Nashville, TN
Level Contributor
7,755 posts
9 reviews
53 helpful votes
10. Re: Is smartfares.com a good and legit site to book flights?
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"please update your experience with smartfares "

Why bother asking for an update. Book directly with the airline, problem solved.

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