We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
About
Here at the Spiral Restaurant & Bar we pride ourselves on our friendly service, warm and welcoming ambience, and our delicious, hearty meals. Stop by and try our succulent Lamb Shanks, the Scotch Fillet or our trademark Spiral Beef Burger; or take in your favourite international cuisine. We source local produce where possible, and cater to all sorts of dietary requirements - just ask!
PRICE RANGE
$6 - $34
Special Diets
Vegetarian Friendly
Meals
Breakfast, Dinner, Drinks
CUISINES
Bar, Gastropub, New Zealand, European
FEATURES
Takeout, Reservations, Seating, Parking Available, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Table Service, Outdoor Seating, Television
Reviews (90)
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Filter reviews
79 results
Traveller rating
29
26
7
10
7
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
29
26
7
10
7
Show reviews that mention
All reviews lamb shank pizza salad peppercorn sauce cozy atmosphere cauliflower vegan
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed 4 weeks ago via mobile

The food was delicious and the restaurant had a great atmosphere. It did seem to get busier as the evening went on so going early may be beneficial.

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 February 2024 via mobile

I ordered lamb shank with mash and vegetables. It is served with the kind of frozen vegetables that you buy at the store in bulk and low cost and they tasted exactly like that. Why they do not serve fresh vegetables in the late summer...is beyond me. The lamb shank was overcooked and relatively dry - it is hard to overcook a shank, I am sure it was cooked fast by high heat. I wouldn’t recommend it.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 January 2024 via mobile

We had a good meal here. Staff is super friendly, though a bit overwhelmed on a busy night. Pizza has great flavor, and a thin crust. Burger was outstanding and really big. Tried the curry and it was just ok. Would not recommend the Caesar...salad... Just a weird version. Lots of choices for the family here.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 January 2024 via mobile

We stayed at the hotel while passing through the area. Decided to eat the restaurant rather than go out. We enjoyed the pizzas very much- large sizes. Also tried the ribs and seafood chowder. Chowder was a bit of a disappointment but the rest of...the meal was good. Service was good and friendly, restaurant ambiance was cozy. Would recommend.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2023 via mobile

They were very busy, and although we got there early we were on a wait list. Staff were working hard but there were order mix ups. Waited some time when we finished our mains to ask for dessert and another drink and in the end...we gave up. Left our table with dirty plates still on it, went through to the bar and ordered ourselves drinks and went and sat on the sofas to enjoy them. That said, the food was really nice, the staff were friendly and apologetic, and it was super busy.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2023 via mobile

Good food, large portions and good value. We ate in the bar rather than the main restaurant and enjoyed being served by a Dutch barman and his girlfriend.

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 October 2023

Looked like a little lovely place to have a change from campervan cooking and first impressions very good. Nice cup of lemon, honey and ginger tea when we arrived. Ordered lamb shank for myself and salmon for my partner. Food arrived in good time and...looked lovely. Unfortunately, the salmon was undercooked in the middle and not very warm. Sent back and 10 mins later a second attempt was delivered but this was even more undercooked than the first. We declined a third attempt as by this time I'd finished my meal so paid for my meal and drinks and left. Very disappointing experience.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2023

It was lovely to be next to the fire after a cold day. Food was nice. Service was a little slow but the restaurant was very busy and I gathered they were understaffed. This didn’t impact on our experience as we wanted take to it...easy after a busy day. Arrive early to secure a place.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2023 via mobile

Lots of space & friendly staff, they do a buffet breakfast and quite a large dinner menu, including kid friendly options, and a couple of salads / veg options beyond the usual pub fare. We enjoyed the lamb shanks, chicken ceaser, soup of the day...(cauliflower) & wood fired pizzas. Friendly staff, good for large groups, nice closey area with sofas near the fire if you’re just after a coffee, and there is a bar area too.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 February 2023 via mobile

Very nice decor and lovely friendly staff. Good menu choices and food was good. I have nothing else to say and don’t appreciate trip advisor making me say more

Date of visit: February 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2022 via mobile

We came to have dinner twice and both times were very different experiences. Saturday: We had pizza and it was fantastic great flavours and beautifully presented we left full and happy with polite servers and looked like a busy and warm place to be. Atmosphere...was amazing and my coffee was well made. Monday: we had a very different experience as they looked to be very short staffed with both the receptionists doing the FOH serving jobs and they did great but you could tell they were a bit overwhelmed with the amount of people that came in at the same time for dinner, The steak was a really poor piece of meat and for $38 I did expect a lot more for my money. The peppercorn sauce had a skin on it and was very thick as if it was frozen and chucked into the microwave also asking for a medium steak I ended up with a well done one. My partner had the chicken burger and had mash instead of chips, unfortunately it was cold by the time it got to us as we could see it was sitting on the pass for a while before we received it . Having worked in hospitality for 13+ years I would say this place has amazing potential but just doesn’t have the staff to perform constantly at the levels they wish and to anyone who’s looking to go I would say best to do it on the weekends as they seemed to have more staff working and less stressed staff members overall. Hospitality is an extremely hard industry to do well and you can tell all they needed was some more staff and this place would be full every night of the week!More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 September 2022

Good selection of meals and reasonably priced. Staff very nice and helpful. A couple more options for vegetarians and vegans would be nice

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2022

We drove from New Plymouth to the Plateau Lodge and walked the 5 minutes up tp this restaurant. The atmosphere was cozy and relaxed. The food was really good. A great spot just to have a drink as well if you are not feeling peckish.

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 May 2022

We can highly recommend this restaurant, everything about it was fantastic. The log fire is really cozy and the ambience is welcoming. We will definitely be back!

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2022

Have just visited Spiral Restsurant For a lovely dinner. Very nice food all round and great service We were not disappointed.

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
Best nearby
Best nearby hotelsSee all
The Park Hotel
518 reviews
.08 km away
Adventure Lodge and Motels and Tongariro Crossing Track Transport
834 reviews
.23 km away
Powderhorn Chateau
440 reviews
25.47 km away
Ruapehu Mountain Motel & Lodge
170 reviews
25.68 km away
Best nearby restaurantsSee all
The Station Cafe and Restaurant
740 reviews
.76 km away
The Pinnacles Restaurant
56 reviews
16.50 km away
Blue Hill Cafe
46 reviews
19.69 km away
Schnapps Bar
477 reviews
.13 km away
Best nearby attractionsSee all
Adrift Tongariro
683 reviews
.60 km away
National Park Shuttles
92 reviews
.54 km away
My Kiwi Adventure
119 reviews
.18 km away
Schnapps Mini Golf
14 reviews
.18 km away
Questions & Answers
Get quick answers from The Spiral Restaurant & Bar staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

THE SPIRAL RESTAURANT & BAR, National Park Village - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about The Spiral Restaurant & Bar

Yes, The Spiral Restaurant & Bar offers takeaway services.

The Spiral Restaurant & Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4