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About
Just opened in December 2011
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
CUISINES
European, New Zealand
FEATURES
Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Gift Cards Available
Reviews (273)
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257 results
Traveller rating
114
80
27
24
12
Traveller type
Time of year
LanguageEnglish
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Traveller rating
114
80
27
24
12
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All reviews beef wellington mussels creme brûlée seafood mash ribs fries lovely decor lovely meal light meal old building dining experience good size blue cod tg meals moana
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Reviewed 2 weeks ago via mobile

Lovely lunch was had at The Thomas Green by our group of 10. Wait staff were very friendly clear and helpful. The food was very nice & coffee was great!!! Well priced and didn't have to wait too long either. Really nice ambience. Definitely recommend...The Thomas Green. ThankyouMore

Date of visit: May 2021
Helpful?
Reviewed 18 April 2021

We were excited about trying the new menu as we have had a horrible experience before. We were attending a family friend's surpise 60th dinner. The first waiter we had a lovely young man was great, we had some family members with complex allergies and...dietary supplements. He went over the top to assure that our meals would comply with our needs and to ensure we knew what ingredients were in our meals. When my meal arrived it was a little bit of a disappointment... the beef wellingtons pastry was not crispy it was soft and soggy and was swimming in a pool of gravy. The salad had no appeal to it, not much fillings and there was no dressing or anything. Other members complained that their seafood kai moana baskets had more batter than actual fish. Then we asked to see the dessert menu and had to actually go get someone to take our order. We were then greeted by a moody young waitress who made it very known we were an inconvenience. She took our orders and yelled abruptly "Anyone else?" after each order. She took each family's members menu after their order aggressively which reflected her mood. These family members were elderly and didn't need their menus snapped from their hands. One of the birthday party members asked if they were busy in dining room as we were in a private room. To which she replied. "No". We were left confused as to why there was a need for her attitude and frosty presence. Please remind your staff of the importance of customer service and how it goes a long way. Unfortunately won't be coming back and neither will others of our party.More

Date of visit: April 2021
Helpful?2  
Reviewed 7 March 2021

Had a lovely young lady by the name of Courtney. Made us feel right at home with fabulous service and the pork ribs and lamb salad were delicious!!

Date of visit: March 2021
Helpful?
Reviewed 7 March 2021 via mobile

First and foremost, no table check how's our meals. Standard service is zero. My husband had to ask for soup of the day. Scrambled eggs is so dry!!! My 15 yr old daughter can even do it better! Upon payment, girl on the counter had...to check with her work mate "which table are these lots from?" And didn't even ask how's the meal. No friggin manner! Hey owner or Manager, please train your staff properly! Won't recommend and will spread this sour experience!More

Date of visit: March 2021
Helpful?3  
Reviewed 19 February 2021

A group of ten of us went out to celebrate our wedding anniversary and most of the group were terribly disappointed in the meal size, and servings. Eg, the pork belly (two serves) was miniscule - two small pieces of pork, with no crackling, the...garlic potatoes had no garlic and the cokes were full of water. We have been there before and had a nice meal but this was abysmal. Our local friends will not be back either.More

Date of visit: February 2021
Helpful?
Reviewed 14 January 2021

The beef Wellington, scallops and ravioli were superb. Service was excellent and setting was fantastic. Will definitely recommend

Date of visit: January 2021
Helpful?
Reviewed 10 January 2021

My husband and I came in for dinner and had a young tall blonde lady by the name of Kourtney, she was so very polite, bubbly and had amazing manners. Checked on us every 10-15 minutes and made sure everything was great! It was such...an amazing service and she was always on top of her tables as we watched her give the same service to every other table she was given. Very awesome to see someone so passionate about her job as she will go far! The food came out fast and it was absolutely delicious!! Loved this place and for sure will be back.More

Date of visit: January 2021
Helpful?
Reviewed 1 January 2021

Firstly my meal was cold, and they very happily took it away and brought me a new one. By that stage my companions had finished their meals and I had to eat mine alone. The table we sat at wasnt clean and there was a...cobweb hanging from the light shade. I went to the restroom and the floor looked like it hadnt been cleaned for a week. There was a lot of stuff around and behind the toilet brush holder and the rubbish bin as well, fluff, hair etc . Just felt the cleanliness of the whole place was lacking. Also my companions were given each others meals, one was waiting on his chips, it was then I looked and realised they had been given each others meals.More

Date of visit: January 2020
Helpful?3  
Reviewed 5 December 2020

Never been here before will be back. Great location, great service the ribs were great value. A lot of options lovely decor.

Date of visit: December 2020
Helpful?
Reviewed 30 September 2020

My mother and her good friend attended today to have one of their worst meals ever. Hotpot was cold, meat was like rubber and uneatable. Other patron had steak which was full of gristle and again not worth the money. Staff seemed un interested and...made mention that they would speak to the chef but nothing really changed. If you want to charge good money at least provide good food and at least look interested. In the current times if you deliver this in a small town people won't return. A sad display of bad customer service and the food was 1/10. We left still hungry. I have had better at a local service station. Will not be back ever !More

Date of visit: September 2020
Helpful?3  
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Frequently Asked Questions about The Thomas Green

The Thomas Green is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5