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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

Meals
Lunch, Dinner
FEATURES
Reservations, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Playgrounds
Reviews (121)
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120 results
Traveller rating
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Time of year
LanguageEnglish
Traveller rating
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33
12
11
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Reviewed 25 April 2023

Bland tasting food. Most hot food was cold. Even the desserts were terrible. I would never go back again.

Date of visit: March 2023
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Reviewed 2 March 2022

Great value for money if you like buffet style. Spacious tables, family friendly with play room. Icecream very creamy.

Date of visit: February 2022
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Reviewed 28 January 2022 via mobile

Not a bad selection but most things tasted the same. Not bad value for money but have had better buffets in the past. Perfect location and efficient staff

Date of visit: January 2022
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Reviewed 18 December 2021

Been here a few times in the past and was quite good, but today's buffet was brilliant. Everything was so fresh and the right temperature. Great range of cuisines and some amazing salads too. Desserts were above average, but the rest top notch. The staff...were pleasant, unobtrusive and on the ball.More

Date of visit: December 2021
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Reviewed 30 April 2021

we went to Sanctuary Lakes Hotel for Buffet lunch today. The service attendants were good and friendly. The food we had was all really good, tasty. Will certainly go back again

Date of visit: April 2021
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Reviewed 19 March 2020

Had a dad and daughter catch up and thought we both love our steak - let’s try steak night at SLH - fair to say we won’t be trying again..!! Ask for medium/well done steak - and fair to say they both landed on the...table still kicking..!!More

Date of visit: March 2020
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Reviewed 9 February 2020

food is not too bad prawns is fresh overall the food and services is not too bad as for the price of the buffet quite a few variety of different kinds of food you can choose the the plate and spoons forks and knives are...clean area are clean too is ok to have dinner buffet in this restaurantMore

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2019

Fresh food, family friendly, good food variety that is fresh. Enjoyed our time. Will come back another time.

Date of visit: June 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 October 2019

Function review: If you are looking for a top notch function experience in the WEST, here is your place. Offering 3 very impressive function rooms, plus added to this you get one of the best function organizers called Sarah to coordinate your event to the...highest of standards. From start to end, the communication was of high priority, the prices were presented and we were very well looked after to get our business. The food on the day offered was first class. Even a very prominent local chef there on the day at our event commented on the amazing flavors, quality and presentation of the buffet on offer. The staff on duty that ran the event were a different Sarah and Holly. They were on hand to cater to everyone needs, kept the room spotless and the food fresh and plentiful. They were there on hand to offer the best services they could to wow the room. The bar selection was more than expected and all the trimmings like flowers and chair covers plus more to make the room look very special for our daughters communion. The day finished with everyone saying how successful the venue was and that they would have no hesitation in booking in future occasions they may have. If you are after cheap, this is far from your requirements. Though it is priced very well for what is on offer and I challenge you to find better value comparing the exact offerings from one venue to another. Sarah Frendo, your commitment and hospitality offered on every visit from you will not be forgotten. I recommend you and your establishment to the fussiest of critics and look forward to having further dealings as time goes on again. All that was missing was the red carpet, but I'm sure that could be organized if required respectively as nothing is impossible for Sarah!! LOLMore

Date of visit: October 2019
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Reviewed 13 October 2019

A friend has just moved into the area and thought we would try the local pub for lunch. Wow what a pleasant surprise, a fantastic smorgasbord with a fresh variety of food to suit a range of ages and appetites. We will definitely be back.

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2019

We have always loved Sanctuary Lakes Buffet due to it's convenience but more importantly it's delicious variety of food. Always a go to on an empty stomach. God bless you guys!!!

Date of visit: August 2019
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Reviewed 24 August 2019 via mobile

If you like yesterday’s food and poor service... eat here!! I was shocked to be offered as a local week after week yesterday’s muffins and wraps. What made it worse was the fact that they could not understand why I objected to this. Priceless... and...the kicker is the chairman of the club supported the hospitality company who have had numerous complaints. Hence the reason none of the golf members eat at there own club.More

Date of visit: August 2019
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Reviewed 2 June 2019

Thanks to the staff that helped my son and daughter in laws suprise wedding they were amazing - top venue highly recommend anyone that was to hire the private room for a party or celebration The bar staff were excellent polite and well mannered. Lisa...GreenMore

Date of visit: June 2019
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Reviewed 9 January 2019

Can recommend a visit to this hotel. The service was excellent with a very helpful man explaining things and helping bring drinks to the table. Husband had his usual parma and he was very satisfied as he should be because it took up 1/2 the...plate. I had the salmon and it was lovely; served with some tasteful veggies. They have a huge pizza oven but it is only available on certain nights. Would come again if in the area.More

Date of visit: January 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 December 2018

Arrived with a fairly large group for lunch. The eating area was newly arranged since the removal of the buffet and there was a decent selection of lunch choices. Service was fast and efficient given the number of us there and everyone seemed quite content...with their meal. Meal sizing was generous.More

Date of visit: December 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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PatriciaC5826
3 May 2018|
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Response from Irmgard K |
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SANCTUARY LAKES HOTEL, Point Cook - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about Sanctuary Lakes Hotel

Sanctuary Lakes Hotel is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4